IT Administrator
Brooksource
IT AdministratorJoin the Brooksource Elevate Program as an IT Administrator (Salesforce), supporting Salesforce development projects within the public sector in Boston, MA. This structured, 12-month contract-to-hire engagement is designed to launch early-career technology professionals into impactful public sector technology roles. As a Tier 2 escalation point for Salesforce Case Management, you will collaborate with business users, product owners, and technical teams to troubleshoot, resolve, and document application, workflow, and integration issues. You will administer Salesforce environments, manage user access, configure workflows and reports, support deployment and release activities, and partner with stakeholders to analyze and improve business processes. The program provides 2.5 hours of paid technical training per week, Salesforce certification preparation, and professional development milestones, all fully funded by Brooksource. You do not need to be a Salesforce expert to start—bring your curiosity, analytical mindset, and commitment to learning, and you will receive the support and training needed to grow into a long-term technology professional for the Commonwealth of Massachusetts.
Vacancy posted 2 days ago
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Boston, MA3 days ago
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