Customer Happiness Engineer

HiOperator is seeking Customer Service Agents to help elevate the customer-service experience by solving customer problems via email and chat for a variety of clients. Agents will use a one-stop platform that combines automation and human judgment to maximize quality production and minimize tedious tasks. Responsibilities will include: Solve customer problems via email and chat for multiple clients Achieve key standards in customer satisfaction and performance Work closely with leaders to improve software and operations You’re a great fit if you: Excel in a high-standards, fast-paced environment Type 40+ wpm with 99% accuracy Are dependable and show up ready to work every day Are a quick learner able to adapt to evolving policies and procedures Take ownership in solving problems Are tech-savvy and comfortable using Google Workspace Can read, comprehend, and write in English Shift Options: Saturday to Tuesday, 7am – 6pm Monday to Friday, 2pm to 11pm You can expect: Opportunity for growth at a rapidly growing startup Performance-based, people-oriented workplace Total Compensation Pay is $17.00 per hour. Additional benefits include: Medical, dental, and vision benefits Free parking Free onsite gym Access to a break room with a 19th-floor view This is a full-time, in-office position. #J-18808-Ljbffr PowerToFly