Director of Banquets

Luxury Resort | Large-Scale Event Operations An exceptional luxury resort is seeking an accomplished Director of Banquets to lead a high-volume banquet and event operation. This senior leadership role requires extensive experience managing large event spaces, complex resort functions, and elevated guest experiences within a luxury hospitality environment. The Director of Banquets will oversee all banquet operations, including weddings, corporate meetings, conferences, galas, social celebrations, and large-scale resort events. The ideal candidate is a highly visible, hands-on leader with a strong operational presence, refined service standards, and the ability to execute multiple events simultaneously with exceptional attention to detail. Key Responsibilities Direct all banquet operations across extensive indoor and outdoor event spaces. Lead the flawless execution of luxury weddings, corporate programs, conferences, galas, and high-profile social events. Oversee event setup, service execution, breakdown, staffing, equipment, and operational logistics. Partner closely with Catering Sales, Conference Services, Culinary, Stewarding, Engineering, Security, and Resort Operations. Review banquet event orders and lead pre-convention, pre-shift, and operational meetings. Ensure every event is executed according to contractual commitments, resort standards, and guest expectations. Recruit, train, mentor, schedule, and develop banquet managers, captains, servers, housepersons, and support teams. Establish luxury service standards and maintain a consistent culture of accountability, professionalism, and personalized hospitality. Manage departmental labor, operating expenses, equipment, inventory, and productivity. Develop staffing plans for simultaneous events and fluctuating resort business levels. Monitor banquet revenue, payroll, departmental forecasts, budgets, and profitability. Maintain compliance with food safety, sanitation, responsible alcohol service, workplace safety, and resort policies. Anticipate operational challenges and resolve guest or client concerns with urgency, discretion, and professionalism. Identify opportunities to improve event flow, service delivery, guest satisfaction, and financial performance. Required Qualifications Previous Director of Banquets, Assistant Director of Banquets, or senior banquet leadership experience within a luxury resort or high-end, full-service hotel. Demonstrated success overseeing large event spaces and high-volume banquet operations . Resort experience is required. Experience executing luxury weddings, conferences, corporate programs, galas, and complex multi-day events. Strong knowledge of banquet service, event logistics, room configurations, audiovisual coordination, and food and beverage operations. Proven experience managing large teams, multiple event spaces, and simultaneous functions. Strong financial acumen, including labor management, budgeting, forecasting, cost controls, and revenue optimization. Exceptional leadership, organization, communication, and problem-solving skills. Ability to remain composed, decisive, and highly visible during demanding events. Flexibility to work evenings, weekends, holidays, and extended hours based on the resort’s event schedule. Experience with luxury service standards, including Forbes-rated or AAA Four Diamond/Five Diamond environments, is strongly preferred. Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. Ideal Candidate The ideal candidate is a polished and highly engaged banquet leader who thrives in a sophisticated, fast-paced resort environment. This individual combines luxury service expertise with strong business judgment, operational discipline, and a genuine passion for creating memorable events. They will be equally comfortable leading from the floor, developing managers, collaborating with clients, and managing the financial performance of a substantial banquet operation. The resort offers a competitive compensation package, comprehensive benefits, and the opportunity to lead a premier banquet and events division within an exceptional luxury hospitality setting. Qualified candidates with luxury resort and large-scale event experience are encouraged to apply. #J-18808-Ljbffr SkyBridge Luxury