Operations Supervisor

Operations Supervisor - 2nd Shift (Bilingual English/Spanish) Location: USA - Carteret, Salt Meadow Rd Division: Solutions Job Posting Title: Operations Supervisor - 2nd Shift (Bilingual English/Spanish) Position Summary The Operations Supervisor is responsible for supervising labor management and planning of inbound, outbound, product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. Responsibilities include hiring and training, performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor manages the receiving, warehousing and shipping of products to meet company service and cost objectives. Essential Duties and Responsibilities Conduct staff meetings to review daily or weekly work activities and plan continuous improvement. Inform senior management and client representatives of critical operational issues. Develop systems and procedures to manage operations, equipment, and products safely and profitably in accordance with company policies. Implement cost‑saving measures and provide suggestions for operational efficiency. Meet client‑specified KPIs and comply with quality system requirements. Apply sound communication and motivational techniques to supervise and discipline team members. Support Human Resources, assist with hiring, training and professional development, and participate in performance evaluation for promotions and wage decisions. Train and evaluate warehouse staff. Plan daily work schedules based on orders, arrival notices and customer instructions. Review pending jobs, reorganize warehouse space, and assess staffing or equipment needs. Delegate training responsibilities and assess trainee progress. Maintain awareness of job quantity and quality, providing guidance as needed. Hold regular meetings with warehouse staff to assess status and discuss improvement ideas. Assist in physical operations when required. Deliver results by leveraging appropriate personnel at the right time. Maintain high motivation levels to ensure customer satisfaction. Provide ongoing growth and development opportunities for team members. Record and conduct annual performance reviews. Support and enforce Standard Operating Procedures (SOPs) for both corporate and client requirements. Skills & Abilities Strong attention to detail and accuracy with timely completion of tasks. Organizational and personnel management skills. Excellent written and oral communication. Leadership, supervision, and planning abilities. Flexibility to work night shifts, weekends, and overtime as required. Cross‑training capability and ability to assist other departments. Adaptability to change in a fast‑paced environment. Education & Experience High school diploma or GED. Minimum of 3 years’ experience in logistics, distribution or related environment. At least 1 year of supervisory experience. Preferred: MHE certification or knowledge of basic MHE operation. Certificates, Licenses, Registrations or Professional Designations Completion of a forklift training program. Computer Skills Proficient in Microsoft Office (Excel, Word, PowerPoint). Experience with RF scanners and WMS functions. Language Skills English – reading, writing, verbal. Spanish – reading, writing, verbal (required). Business communication proficiency. Mathematical Skills Basic to intermediate level for verifying quantities, inventory counts, and related tasks. Other Skills Ability to work flexible schedules, including nights and weekends. Participate in cross‑training metrics activities and serve as a backup when necessary. Work overtime as required by business. Work in unregulated temperature ranges typical of a warehouse environment. Core Competencies Leader of Others: Accountability, Business Acumen, Communication/Building Partnership, Developing Oneself, Developing Others, Drive for Results, Embracing Change, Problem Solving, Empowerment, Leadership Excellence, Leading Change. Independent Contributor: Accountability, Communication/Building Partnership, Customer Orientation, Developing Oneself, Drive for Results, Embracing Change, Problem Solving, Professional Competencies. Physical Demands Occasionally: Bending. Frequently: Walking and Standing. Constantly: Sitting. Ability to lift or carry 1‑20 pounds and reach above shoulder, squat or kneel. Work Environment The work environment typically has low to moderate noise levels and minimal exposure to fumes or airborne particles. The noise level is usually low to moderate, and the employee rarely is exposed to toxic or caustic chemicals. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Compensation and Benefits For this position, the expected base pay range is $70,000–$75,000 annually. Actual compensation will be determined based on job‑related factors such as experience, skills, education and location. Benefits include medical, prescription, dental, vision and life insurance, flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), short‑term and long‑term disability coverage, 401(k) matching up to 5 %, paid time off, paid company holidays, wellness resources, employee assistance program and other support benefits. Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr