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Quality Assurance & Customer Experience Analyst

$20 - $25 per hour

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Analyst in Raleigh, North Carolina. The role involves monitoring customer interactions, providing feedback to improve service quality, and ensuring compliance with policies and procedures. The ideal candidate has 2-5 years of experience in quality assurance and call center environments, along with strong analytical and problem-solving skills. A competitive salary range of $20.00-$25.00 per hour is offered, along with a comprehensive benefits package. #J-18808-Ljbffr

Vacancy posted 4 days ago
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