Quality Assurance & Customer Experience Analyst
$20 - $25 per hourASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Analyst in Raleigh, North Carolina. The role involves monitoring customer interactions, providing feedback to improve service quality, and ensuring compliance with policies and procedures. The ideal candidate has 2-5 years of experience in quality assurance and call center environments, along with strong analytical and problem-solving skills. A competitive salary range of $20.00-$25.00 per hour is offered, along with a comprehensive benefits package. #J-18808-Ljbffr
- ...Job Description Summary Asset Management Analyst position is designed to execute enhanced... ...of our national account sales team and customer base. The primary goal of the National Accounts... ...analysis to provide a better customer experience and to support growth initiatives and...SuggestedFull timeTemporary workLocal areaFlexible hours
- ...clients. Act as a bridge between complex technical requirements and the end-user experience. Identify potential risks and consult with clients and teams on recommended actions and quality improvements. Use exploratory testing techniques to find and investigate bugs across...Suggested
- ...LCI is seeking a dedicated Quality Analyst to support a long‑term contract... ...within the quality assurance systems to reduce cycle times... ...her supervisor. Education & Experience Requirements Bachelor’s degree... ...communication skills acquired via customer service work). Personnel...SuggestedLong term contractWork at office
- ...This hybrid role combines business analysis with software quality assurance testing responsibilities. This senior BA / Tester role will work... ...Testing work and ensure our applications run smoothly. Business Analyst Duties: Develop a strong understanding of the functions,...Suggested
$73.7k - $117.92k
...a qualified RN or LPN to evaluate and monitor staff/provider performance to achieve excellence in quality. The role demands a minimum of 3-5 years of clinical experience and offers a hybrid workspace, allowing for both remote and onsite work. The ideal candidate will assist...SuggestedRemote work- At Verint, we believe customer engagement is the core of every global... ...elevate Customer Experience (CX) and increase workforce productivity... ...of Job Function: The Analyst, BPO (Business Process Optimization... ...improvement initiatives, ensuring high-quality service delivery. Principal...Work at officeLocal areaShift work
- ...tasks, requiring expertise in SharePoint solution design and quality assurance testing. Responsibilities include solution design for... ...testing. The ideal candidate has extensive business analysis experience and excellent communication skills. Strong knowledge of Microsoft...Contract workWork at office
$54.5k - $89.2k
...(in days) to receive an alert: RCIS UA Analyst - Crop Policy 134356 Zurich North America... ..., you will support crop insurance agent customers, work closely with experienced... ...background in crop and/or agricultural experience in North Carolina. In this role you will...Full timeTemporary workApprenticeshipWork at officeLocal areaRemote workVisa sponsorship- Career Opportunities: Collateral Analyst - Northern Ohio (18714) Farm Credit Mid-America... ...communities and creating positive customer experiences. Farm Credit Mid-America is a great place... ...judgment to deliver dependable, high-quality work with minimal direction. Team...Full timeTemporary workLocal areaLong distance
- ...QA Analyst Arete Technologies, Inc. offers a set of innovative consulting and outsourcing... ...is an exquisite amalgamation of vast experiences of over 30 years in IT consulting and... ...affordable and adept professionals with an assurance of satisfaction for both consultants and...For contractorsWorldwide
$23.1 per hour
Quality Analyst Pay Rate: $23.10/hr Schedule: Mon-Fri, 2nd shift 3:30p -... ...products meet stringent internal, customer, and international quality... ...preferred. 2+ years of experience in electronics or server manufacturing quality assurance. Familiarity with ISO 9001 and...Afternoon shift- ...enterprises deliver exceptional experiences through voice, messaging,... ...For: The Product Support Analyst(Voice) supports the... ...in Raleigh, NC . Associate Customer Support Analyst, New Grad Manufacturing... ..., Application Support and Quality Assurance Senior Product Analyst –...Full time
- ...Raleigh office. The Associate Director, Quality Assurance, is responsible for the global... ...Product Development / Design Control customer input, specification development, verification... ...and manage multiple projects. Experience with FDA, European agency regulations,...Work experience placementLocal areaMonday to Friday3 days per week
- ...in the Life of an Online Data Analyst: In this role, you will be... ...at enhancing the content and quality of digital maps that are used... ...path No previous professional experience is required to apply to this... ...subject to our standard quality assurance checks during the term of...Part timeFreelanceLocal areaWorldwide
$90k - $115k
...We are seeking a Senior Tolls Business Analyst to support the North Carolina Turnpike... ...stakeholders. Technical Audit & Quality Assurance: Review vendor technical reports for accuracy... ...field; or 5+ years of specialized experience in tolling systems planning or operations...Contract workFlexible hours- ...disruption. The Senior Business Resiliency Analyst will have a critical and visible role... ...Continuity Plan updates, BC process assurance / quality assurance reviews, BC Testing, CM... ...incidents and crises. Required Education & Experience (Knowledge, Skills, & Abilities)...Work at office2 days per week
- Lead Analyst, Supply Chain Systems As the Lead Analyst, Supply... ...as perform and coordinate quality assurance testing under the direction... ...requirements, determine fit and customizations Create proposals, gather... ...related work or military experience 4 years of experience with...
$60.88k - $106.54k
Job Title Quality Assurance/Standards Specialist (NS) Position Number: 60044325 Grade: NC17 Description... ...of Work The purpose of the Risk Analyst position is to investigate various... ...scheduling. Conditional Requirements Experience preferred in psychiatric setting and risk...Full timeMonday to FridayFlexible hours$60.88k - $106.54k
Job Title Quality Assurance/Standards Specialist (NS) Agency Dept of Health and Human Services Division Central Regional Hospital Position... ...and flexible scheduling Conditional Requirements Experience preferred in psychiatric setting and risk management Compensation...Full timeMonday to FridayFlexible hours$50 per hour
A healthcare technology company in North Carolina is seeking a Community Health Worker to improve AI models by solving complex healthcare problems. The role requires expertise in healthcare, specifically related to various medical fields, and offers a flexible schedule ...Hourly payRemote workFlexible hours- NC State University is hiring a UTS-Temporary Quality Control Analyst in Chapel Hill, NC. This role involves performing Quality Control testing... ...’s degree in a relevant scientific discipline and has experience in laboratory testing within quality control environments....Temporary work
- Expert Salesforce Business Analyst - Remote Join to apply for the Expert Salesforce Business... ...— with a strong emphasis on Salesforce Customer Experience portal implementation and Service Cloud... ...will be key to delivering high‑quality, scalable solutions. If you have hands‑...Remote jobFor contractors
$24 - $29 per hour
...Responsible for performing routine release testing for finished goods and raw materials. Qualifications EDUCATION, CERTIFICATIONS AND EXPERIENCE: Bachelor’s degree in a scientific field. Experience working in a lab setting performing chemistry and/or microbiological testing...Local area- ...seeking a Senior Business Analyst/Tester for a long-term contract... ...analysis with software quality assurance testing responsibilities. This... ...and be a "self-starter" Experience working in a fast-paced Agile... ...Ability to work with customers as a member of cross-divisional...Long term contractWork at office
$60k
...mission success for our customers. Joining Maximus means... ...is remote. The Risk, Quality, and Performance Analyst serves as the Risk, Quality... ...transparency. Conduct quality assurance reviews of operational... ...field. ~5+ years of experience in quality assurance,...Contract workRemote work- Cognizant is seeking a QA Analyst with Facets Claims experience to join our Quality Engineering team. You will ensure quality, accuracy, and performance of healthcare payer claims processing applications while collaborating with stakeholders and configuration teams. This...Remote job
- First Citizens Bank is looking for an IT Quality Assurance Analyst II to oversee quality and stability for Salesforce Financial Services Cloud... ...Ideal candidates will have a Bachelor's Degree or relevant QA experience in financial services, along with strong analytical skills...
- Guerbet in Raleigh, North Carolina, is looking for a Supply Chain Quality Analyst to coordinate and execute batch release processes in... ...least a Bachelor’s degree in a relevant field and 3+ years of experience in pharmaceutical quality systems. Join us to be a part of an...
- What we are looking for The QC Analyst operates in full compliance... ...applicable hygiene, safety, quality, and regulatory standards, and... ...support internal and external customer requirement. Performs other... ...Your background Education, Experience and/or Skill Bachelor’s degree...Local areaImmediate startShift workNight shift
- ...pharmaceutical manufacturing company that is hiring for a QC Analyst. This is a contract-to-hire opportunity offering competitive pay... ...environment. The ideal candidate has strong wet chemistry experience, hands‑on analytical testing in an FDA‑regulated setting, and...Contract workMonday to FridayShift workDay shiftAfternoon shift
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