Part-Time Key Holder
Richemont North America Inc.
Founded in 1906 as a manufacturer of writing instruments MONTBLANC today creates exclusive products including watches jewelry writing instruments and leather goods which reflect our high demands with respect to culture quality design tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen we have been known for outstanding craftsmanship highest aesthetics and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition technology and design in writing instruments watches leather goods new technologies and selected accessories. With our name and in our emblem we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest doing so we are at the forefront of technology and design drawing on the passion of more than 3000 employees and living a culture that - like our products - inspires people to unleash their potential to thrive and to achieve.
At Montblanc North America we are proud to employ talent from many different backgrounds experiences and identities. We believe that when diversity and inclusion are fully embraced and empowered creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Part-Time Key Holder
Montblanc Aventura
Reports to: Boutique Manager
Role Overview
Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.
Responsibilities (or Mission)
- Achieve preset sales objectives.
- Develop network and clientele.
- Capture client information; consistently adding information to further promote boutique relationships and sales
- Possess strong product knowledge of the various collections
- Provide outstanding customer service.
- Develop a working knowledge of simple pen repair and after sales service techniques.
- Maintain the aesthetic quality of the store.
- Open/close boutique as required.
- Handles communication with corporate office in absence of management
- Responsible for ensuring loss prevention procedures are followed according to protocol
- Handle transfers in absence of management
Qualifications
- Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
- Strong understanding of Customer Service needs and customer priorities.
- Ability to establish and maintain effective relationships with customers and gain their trust and respect.
- Excellent interpersonal communication and computer skills are needed.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- High school graduate or equivalent College degree preferred
- Able to work open availability including nights weekends and holidays
- Fluent in English and Spanish
- Standing on the sales floor for 90% of the workday
- Reaching to access product stored within cabinets or on shelves
- Bending to access product stored within cabinets
- Occasional need to use a ladder to reach product
- Unpacking and/or lifting of large boxes that contain product
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health dental drug and vision programs. The company offers income protection solutions including life insurance disability benefits and the RRSP program with employer match. Understanding the importance of work-life balance our total rewards include paid time off a maternity leave top-up program and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off supporting initiatives that drive change.
At Richemont We Craft the Future!
Salary will be determined based on relevant skills and experience.
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