Service Advisor

Service AdvisorAs a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.Central Jeep Chrysler Dodge Ram of Norwood has achieved the highest level of Customer Experience recognition through their people, facility, processes, customer metrics and training! If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.What We OfferMedical and Dental401K PlanPaid time off and vacationGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedHealth and wellnessResponsibilitiesEnsure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledEnsures that the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficientlyQualificationsOrganized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearance.Clean driving recordWilling to submit to a pre-employment drug screen-excluding marijuana