Service Supervisor

Service Supervisor

As the Service Supervisor, directs all service personnel, including full-time, part-time, college, and high school student employees. Follows company, state, and federal guidelines and standards regarding safety and sanitation. Ensures the quality of all service related functions by training and assisting service personnel.

Core Responsibilities:

Work your scheduled shift, attending work in your proper uniform

Punch in and out on time, as well as punching out for breaks

Practice good hygiene and grooming. This includes taking care of your uniform

Ensure the serving lines are properly garnished

Train new service employees according to prescribed training schedule & proper portion control

Utilize proper portion control techniques as explained by cooks and management

Provide service to the customers in a positive, friendly, helpful manner

Communicates to all production staff and front of the house staff any problems

Assist the Service Manager with all aspects of service

Assist in setting up all serving lines in a timely and organized manner

Make signage for special events

Assist in decorating the front of the house

Assist the Service Manager in supervising employees

Assist the Service Manager with scheduling

Chairing and organizing a safety committee meeting. Post minutes and submit copies to managers when complete

Assist with special events and catering events as assigned

Assist with conflict resolution between employees

Read all items routinely posted for your benefit, as well as safety, sanitation guidelines and laws

All other duties as assigned by management

Physical Demands/Work Environment

The Service Supervisor position involves physical work in a commercial kitchen environment. Responsibilities include moving inventory, product, carts, tables, etc. as well as using kitchen utensils and commercial kitchen equipment. Environment may include hot, humid, or cold temperatures. May require extended working hours at times. Must be able to lift/move 25 lbs.

Methods to perform essential job functions will be reasonably accommodated to allow individuals with disabilities to perform them.

The Ideal Candidate Will Have:

Two year minimum experience in front of house supervision

High school diploma, secondary education helpful

Ability to deal with stress and pressure

Basic Computer Knowledge

We Offer:

Competitive pay and bonus opportunities

Medical, dental, and vision insurance

401(k) with a company match

And much, much more!

About Creative Dining Services:

Creative Dining Services partners with colleges, universities, Fortune 100 companies, full-service senior living communities, conference centers, and K-12 schools and camps to provide a different kind of hospitality and facility management services experience – one that's fun, innovative, and focused on your community. Why? Because that's how it should be.

Creative Dining Services is an Equal Opportunity Employer and Veteran-Friendly!