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AI‑Driven Product Manager for Self‑Service Billing

Moodys Northwest Consulting

Moodys Northwest Consulting in Seattle, WA is seeking a Product Manager to own digital self-service experiences across billing and payments, spanning web, VA, and voice/IVR channels with AI. You will collaborate with CX, IT, and marketing to translate customer needs into initiatives that reduce calls and improve efficiency. The ideal candidate has 3+ years in digital product management across multiple channels, and 1+ year applying generative AI in customer-facing contexts. #J-18808-Ljbffr Moodys Northwest Consulting

Vacancy posted 1 day ago
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