Account Manager, Commercial Insurance - Potential for Hybrid Work

Account Manager – Commercial Lines, Annapolis, MD The selected individual will be responsible for servicing assigned middle market commercial insurance accounts with designated Producer. Account rounding and development of new business as appropriate and in accordance with the practices, policies, and procedures of the Company. Job Responsibilities Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients. Acquire an understanding of clients’ insurance objectives and critically analyze and compare insurance plans to determine suitability. Develop and maintain relationships with clients to ensure that all service needs are met. Stay abreast of changes in the insurance industry and other external conditions that may impact clients. Make appropriate recommendations to clients in response to those changes independent of manager approval. Act as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoot claims and billing issues. Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals. Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage. Prepare client proposals based on client’s needs, rates, and coverages. Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms. Appropriately document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems. Maintain the accuracy of data in the agency management system. May handle collections of premiums due. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. Other responsibilities as assigned by Manager. Qualifications Two years of commercial lines insurance experience. Thorough knowledge of commercial lines coverages and markets. Property and Casualty Insurance license. High School diploma or equivalent; AA and/or college degree preferred. Excellent oral and written communication skills. Superior customer service and problem‑solving skills. Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management systems. Mastery of virtual technology, including meeting scheduling, video display and screen sharing. Ability to work in a team environment. High level of attention to detail is essential. Excellent organizational, interpersonal, and communication skills. Benefits Medical, Dental, Vision and Prescription Drug Coverage Health Plan Reimbursement Program Health Savings Account (HSA) 401(k) Savings Plan Employee Assistance Program (EAP) Comprehensive Wellness Program Flexible Spending Accounts (FSAs) Life and Disability Plans Long‑Term Care Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and more Low‑Cost Loan Program and Student Loan Resources Vacation, Holiday, Sick, and Personal Time Off Comprehensive Onboarding Continuing Education Flexible Work Arrangements Dress for Your Day Dress‑Code HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. #J-18808-Ljbffr Dormont Manufacturing Co