Counter Sales Associate

Position Overview White Cap offers a dynamic and diverse work environment with varied career opportunities. Our team is committed to Building Trust on Every Job by being deeply knowledgeable, fully capable, and dependable. Counter Sales Associate This role involves driving sales, providing excellent customer service, and supporting large construction projects across North America. Responsibilities Demonstrate exceptional customer service to walk‑in, phone, and web customers. Process orders, quote prices, enter orders into the system, and provide order information to customers. Communicate product features, benefits, and warranty policy information. Apply technical knowledge to troubleshoot and resolve customer problems. Upsell related products, add‑on extensions, and inform customers of promotions. Perform other duties as assigned. Preferred Qualifications Proven ability to deliver exceptional customer service in a fast‑paced, customer‑facing environment. Experience with sales order systems or ERP platforms (Oracle or similar). Ability to identify customer needs, recommend solutions, and support upselling or cross‑selling opportunities. Working knowledge of construction, industrial, or contractor‑focused product lines, or ability to learn technical applications quickly. Strong organizational skills; manage multiple priorities with high accuracy. Strong communication skills and ability to build relationships and resolve concerns effectively. Team‑oriented mindset and proactive problem solving and bilingual Spanish/English preferred. Benefits Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more. Generous paid time off including maternity, parental leave, sick time, and vacation. Stability – doubled in size since 2020 and continuing growth. Unlimited career potential. Certified Great Place to Work. Inclusive culture that values and celebrates diversity. Functional Area Sales Work Type On‑Site Recruiter Crangi, Kelli Req ID

WCJR-033443

Equal Opportunity Employer White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and affirmative action employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law. If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you. #J-18808-Ljbffr White Cap