Customer Experience Lead & NPS Advocate
Hertz
Hertz is seeking a Customer Service Associate in Raleigh, North Carolina, to deliver superior customer service and ensure satisfaction. The role involves direct customer interaction to resolve issues and maintain high levels of hospitality. A key part of the job is to analyze NPS results and provide feedback and coaching to staff. The ideal candidate has over 3 years of customer service experience, excellent communication skills, and a knack for problem-solving. Benefits include up to 40% off standard Hertz rentals. #J-18808-Ljbffr Hertz
Vacancy posted 1 day ago
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