Dispatcher

Labcorp seeks a Dispatcher for its Chantilly, Virginia location to manage specimen pickup scheduling, coordinate high-volume communications, and optimize routing across a service area. The role involves using dispatch software, multiple databases, and administrative tasks to balance customer response times with productivity targets.

Responsibilities

• Schedule and coordinate specimen pickups using route management software
• Handle high-volume email and phone communications to allocate resources
• Manage assigned service area to deliver optimal customer solutions
• Monitor and achieve productivity and expense targets while meeting service expectations
• Resolve specimen-related issues and coordinate field service requests using multiple databases

Requirements

• High school diploma or equivalent
• Proficiency in MS Office applications, particularly Excel and Word
• Ability to learn and use dispatch software, applications, and dashboards
• Strong time management and problem-solving skills with technical aptitude
• Self-motivated, capable of working independently with minimal supervision
• 2+ years logistics or operations experience (preferred)
• 1+ year medical courier environment experience (preferred)

Compensation: $17.75 - $23.00 per hour