Global Account Director

Global Account Director 

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. 

This is a remote position and you may be located anywhere in the US.

JOB SUMMARY

The Global Account Director is responsible for the strategic development of prospecting, securing, and growing new national and/or multi-unit accounts on a global basis; achieves or exceeds sales target goals; and cultivates client relationships while expanding the strategic pipelines of opportunities with new and/or existing clients.

KEY DUTIES & RESPONSIBILITIES

• Develop and execute strategic account plans including (but not limited to) identifying strategic
• account prospects; creating and delivering presentations utilizing all sales and marketing tools.
• Identify and penetrate other business opportunities, etc. (cross-sell)
• Serve as the contact person for all new and/or existing national and/or multi-unit accounts.
• Assist VP of Strategic Accounts with the strategic development and planning for strategic accounts including (but not limited to) reviewing the accounts performance i.e. profitability and contract terms/pricing; etc.
• Work closely with the operations and marketing team to proactively identify high-level strategic prospects.
• Collaborate with subject matter experts to explain and demonstrate value proposition of relevant solutions.
• Assume responsibility for proposal generation and work in conjunction with the Proposal Writer, Project Manager, Strategic Accounts Subject matter expects, operations teams, Client services, pricing team and others to craft and present Proposals for new or existing clients.
• Manage and develop relationships with key stakeholders of prospect strategic accounts.
• Research and contact decision makers on the assigned companies to pursue potential business opportunities, ensures all sales leads, calls, follow-ups, and tasks are recorded in the client relationship management (CRM) system. 
• Negotiate contract terms with clients and ensure adherence to company policies.
• Liaise with the VP of Strategic accounts and legal team to review clients’ contracts, NDA’s as needed.
• Liaise with all internal functional areas to ensure accounts are set up and client has contact information for further inquiries about services
• Adheres to Livingston Marketing Campaigns by adding contacts and following up, recording all activities in CRM.
• Meet or exceed sales target goals as per departmental standards
• Perform other related duties as assigned by management. Adhere to established policies and
• procedures.

KNOWLEDGE & SKILLS

• Working knowledge and understanding of cross border supply chain and trade compliance is a requirement
• Proven record of increasing sales opportunities and successful account management skills including
• managing long term, 6 to 18 months, sales cycle process.
• Strong ability to build relationships with key stakeholder’s at large multi-national companies or complex
• large organizations i.e. Fortune 100 and 500
• Ability to develop various markets, sales and management strategies for strategic account planning
• Strong project management and collaborative skills; must be able to work with all sales staff and other
• internal support teams across the company
• Strong interpersonal and presentation skills with the ability to influence and persuade others
• Excellent communication (both written and verbal) skills with the ability to communicate effectively with
• all levels of management including C-level
• Strong ability to resolve issues or concerns or address challenges with tact and diplomacy
• Strong business and financial acumen
• Outstanding negotiation and analytical skills

WORK EXPERIENCE – MINIMUM REQUIRED

10 + years of progressive experience

EDUCATION

Required: Bachelors Degree or equivalent

Preferred: Masters Degree or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Agility

Business Acumen and Straight Talk

Accountability

Inclusion and Collaboration

Leading and Developing

Customer First Focus

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is $144,000 - $180,000 USD. Actual compensation will be determined based on these factors and may vary accordingly. 

Diversity, Equity, and Inclusion at Livingston 

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. 

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Job Type: Full Time 

Location: HomeOffice Texas, HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Indiana, HomeOffice Massachusetts, HomeOffice Michigan, HomeOffice New York, HomeOffice North Carolina, HomeOffice Ohio, HomeOffice Pennsylvania, HomeOffice South Carolina