Application System Analyst

Job Title: Application System Analyst II

Location: Tyler, Texas, United States

Type: Full Time

Our Client is seeking a skilled Application System Analyst II to serve as a key liaison between business users, operational leaders, IT teams, and vendors. This role focuses on designing, optimizing, and supporting enterprise applications while ensuring high-quality delivery aligned with organizational and healthcare operational needs.

Key Responsibilities

Application Support & Optimization

• Analyze, design, build, test, and maintain applications and business processes to meet operational requirements
• Provide ongoing application support, troubleshooting, and optimization
• Partner with Service Desk teams to resolve service requests and system issues
• Ensure adherence to system configuration standards and change control processes

Business Analysis & Solution Delivery

• Perform requirement gathering, process analysis, and gap analysis
• Translate business needs into functional and technical solutions
• Develop process maps, workflows, and documentation for system improvements
• Represent end-user needs in system enhancements and updates

Project Delivery & Collaboration

• Support and lead medium to high complexity projects with minimal supervision
• Collaborate across teams to deliver cross-functional solutions
• Manage project tasks, timelines, and deliverables while ensuring quality outcomes
• Provide status updates and reporting to stakeholders and leadership

Stakeholder Management

• Act as a liaison between business users, IT teams, and vendors
• Build strong relationships with end users, leadership, and partners
• Clearly communicate technical concepts and system changes to non-technical audiences
• Address conflicts and ensure smooth collaboration across stakeholders

Training & Documentation

• Create and maintain user documentation and training materials
• Conduct training sessions and knowledge-sharing initiatives
• Mentor and support junior team members

Continuous Improvement

• Identify opportunities to improve system usability, efficiency, and performance
• Evaluate new releases and functionalities for continuous enhancement
• Share industry best practices and vendor insights with stakeholders

Required Qualifications

• Bachelor’s or Associate degree in Healthcare, Business, Information Systems, or related field (or equivalent experience)
• 3+ years of experience in application systems, IT, or healthcare technology environments
• Strong understanding of business process analysis and system configuration
• Experience working in team-based environments with cross-functional collaboration
• Ability to handle moderate complexity issues independently

Preferred Qualifications

• Experience in healthcare systems or clinical environments
• Hands-on experience with enterprise applications (e.g., Epic or similar platforms)
• Relevant certifications in application systems or healthcare IT

Key Skills

• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint)
• Strong attention to detail and organizational skills

What We’re Looking For

• A proactive professional with a solutions-oriented mindset
• Ability to work independently while collaborating effectively
• Strong focus on quality, process adherence, and customer experience
• Passion for continuous learning and improvement