Assistant Store Manager

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Assistant Store Manager

Job Summary:

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, credit functions, and team performance. This role is responsible for driving operational excellence, ensuring credit compliance, developing team members, and delivering a high standard of customer service. The Assistant Store Manager plays a key leadership role in fostering accountability, professionalism, and a positive, results-driven store environment.

Essential Duties and Responsibilities:

Support overall store operations, ensuring adherence to company policies, procedures, and performance expectations
Lead, coach, and develop team members to achieve operational, sales, and customer service goals
Provide performance feedback and assist with employee relations, including coaching and disciplinary actions as needed
Supervise store operations and staff in the absence of the Store Manager
Ensure a high-quality customer experience through professional service, showroom presentation, and active merchandising support
Assist with showroom organization, product placement, and maintaining clean, sales-ready displays
Drive sales growth through customer engagement, promotional support, and community involvement
Support sales activities, including assisting customers and ensuring team execution of the company sales model
Oversee credit and collection processes, ensuring compliance with company policies and applicable laws
Assist with customer account management, contract negotiation, and documentation accuracy
Maintain financial controls, including cash handling, payment processing, deposits, and recordkeeping
Ensure proper handling of customer information in compliance with privacy regulations
Support administrative functions, reporting, and daily store organization
Maintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as needed
Perform other duties as assigned

Knowledge, Skills, Competencies and Abilities:

Strong leadership, coaching, and team development skills
Customer-focused mindset with a commitment to service excellence
Knowledge of retail operations, sales practices, and credit/collections processes
High level of integrity, accountability, and professionalism
Strong organizational, problem-solving, and decision-making abilities
Ability to enforce policies while maintaining positive team morale
Effective communication and conflict resolution skills
Financial aptitude with basic math and recordkeeping proficiency
Ability to manage multiple priorities in a fast-paced environment

Required Qualifications:

High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered
Prior leadership or supervisory experience in retail or a related environment preferred
Experience with sales, customer service, and/or credit or collections processes preferred
Ability to handle cash, perform basic financial transactions, and maintain accurate records
Ability to lift or move up to 50 pounds as needed
Ability to operate company vehicles when required
Demonstrated ability to lead teams and support business operations effectively
Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs

About Kimbrells Furniture:
At Kimbrells Furniture, our founders vision continues to guide everything we do: Our passion is to improve the happiness and well-being of others through home furnishings. This purpose shapes how we serve our customers, support our communities, and collaborate as a team every day.

No matter your role, you are part of something bigger. Together, we create spaces that bring comfort, joy, and connection into peoples homes while building a supportive, values-driven workplace where individuals can grow, contribute, and thrive. If youre looking for more than just a jobif youre looking to make an impactwe invite you to be part of the Kimbrells team.

Kimbrells Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.