Collections Specialist

Job TitleJoin a global leader with long-term growth potentialJob DescriptionManage a portfolio of client accounts and collect outstanding balancesBuild relationships with client contacts and Accounts Payable teamsInvestigate and resolve invoice, billing, and payment discrepanciesExecute collection activities including statements, correspondence, and follow-up communicationsMaintain detailed collection notes and payment commitmentsSupport complex and global client accountsPrepare debtor analyses, payment schedules, and collection forecastsCommunicate collection performance, risks, and expected receipts to stakeholdersEscalate at-risk accounts and recommend appropriate recovery actionsPartner with Finance, Billing, and client-facing teams to achieve collection objectivesDeliver exceptional customer service while maintaining confidentiality and professionalismMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantRequired Qualifications3+ years of collections, accounts receivable, or credit control experienceExperience managing account portfolios and collecting outstanding balancesStrong client relationship management and customer service skillsAbility to resolve invoice, billing, and payment issues independentlyStrong Microsoft Excel and Word skillsExcellent verbal and written communication skillsStrong organizational, analytical, and problem-solving abilitiesPreferred QualificationsProfessional services, legal, consulting, or accounting industry experienceExperience managing key, global, or multi-currency accountsElite 3E experience strongly preferredExperience with Elite Enterprise, Aderant, CMS, or similar billing platformsBachelor's degree in Accounting, Finance, Business, or related field preferredWhat's on OfferFully remote opportunityStandard 40-hour work weekExposure to complex, high-value client accountsOpportunity to work within a globally recognized professional services organizationCollaborative and supportive Finance environmentPotential for permanent employment consideration based on performance and business needsImmediate opportunity to make an impact on a growing team