Production / Technical Support
$32.25 per hourMitchell Martin
Title: P roduction / Technical Support Locatio n:Plano, TX (Onsite)
Employment Type : contract Compensation
Pay Range:$32.25-$46.07/Yrs Description
Act as a hands-on expert to resolve high-priority issues.
Suggest and implement process and performance improvements.
Maintain comprehensive documentation of issues and business processes.
Support application release and deployment activities.
Provide after-hours and on-call support as needed.
Perform ticket and issue triage in production environments.
Generate ad-hoc data reports for business needs. Key Responsibilities
Identify the root cause of issues in code and databases.
Perform break-fix activities in code and databases.
Collaborate with application developers and support teams.
Ensure timely resolution of priority issues. Qualifications
5 years of experience with mainframe or ETL-based applications.
5 years of experience with batch processing using scripting languages.
5 years of experience with databases like SQL-based systems.
2 years of experience with ETL tools and Unix systems.
2 years of experience with monitoring tools.
Strong written and oral communication skills.
Experience with consumer banking or deposit applications. Core Technologies
Mainframe | ETL | Scripting Languages | SQL-based Databases | Unix | Monitoring Tools Benefits
Learn more about our benefits offerings here
EEO Statement
Learn more about our EEO policy here
Employment Type : contract Compensation
Pay Range:$32.25-$46.07/Yrs Description
Act as a hands-on expert to resolve high-priority issues.
Suggest and implement process and performance improvements.
Maintain comprehensive documentation of issues and business processes.
Support application release and deployment activities.
Provide after-hours and on-call support as needed.
Perform ticket and issue triage in production environments.
Generate ad-hoc data reports for business needs. Key Responsibilities
Identify the root cause of issues in code and databases.
Perform break-fix activities in code and databases.
Collaborate with application developers and support teams.
Ensure timely resolution of priority issues. Qualifications
5 years of experience with mainframe or ETL-based applications.
5 years of experience with batch processing using scripting languages.
5 years of experience with databases like SQL-based systems.
2 years of experience with ETL tools and Unix systems.
2 years of experience with monitoring tools.
Strong written and oral communication skills.
Experience with consumer banking or deposit applications. Core Technologies
Mainframe | ETL | Scripting Languages | SQL-based Databases | Unix | Monitoring Tools Benefits
Learn more about our benefits offerings here
EEO Statement
Learn more about our EEO policy here
Vacancy posted 2 days ago
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