Production / Technical Support

$32.25 per hour

Mitchell Martin

Title: P roduction / Technical Support

Locatio n:Plano, TX (Onsite)
Employment Type : contract

Compensation
Pay Range:$32.25-$46.07/Yrs

Description
Act as a hands-on expert to resolve high-priority issues.
Suggest and implement process and performance improvements.
Maintain comprehensive documentation of issues and business processes.
Support application release and deployment activities.
Provide after-hours and on-call support as needed.
Perform ticket and issue triage in production environments.
Generate ad-hoc data reports for business needs.

Key Responsibilities
Identify the root cause of issues in code and databases.
Perform break-fix activities in code and databases.
Collaborate with application developers and support teams.
Ensure timely resolution of priority issues.

Qualifications
5 years of experience with mainframe or ETL-based applications.
5 years of experience with batch processing using scripting languages.
5 years of experience with databases like SQL-based systems.
2 years of experience with ETL tools and Unix systems.
2 years of experience with monitoring tools.
Strong written and oral communication skills.
Experience with consumer banking or deposit applications.

Benefits
Learn more about our benefits offerings here

EEO Statement
Learn more about our EEO policy here

Apply

Vacancy posted 2 days ago

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