(Auraria) Business Operations Coordinator

Salary: $41,000.00 - $49,000.00 Annually
Location : Denver, CO
Job Type: Full Time
Job Number: AHEC-4282-06.2026
Department: Auraria Higher Education Center
Division: Auraria Business Services Division
Opening Date: 06/05/2026
Closing Date: 6/11/2026 11:59 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Primary Physical Work Address: Auraria Campus
FLSA Status: Non-Exempt; position is eligible for overtime compensation.
Department Contact Information: Nicole Yanez at View email address on click.appcast.io
How To Apply: Please submit an online application for this position at Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.


Department Information
This is a Non-Classified position, performing the outlined duties with the Auraria Higher Education Center.
Who we are:
Welcome to the Auraria Campus located in the Platte River Valley in downtown Denver. The Auraria Campus is the service provider for 38,000 students and approximately 5000 faculty and staff working at and attending the Community College of Denver, Metropolitan State University of Denver, and the University of Colorado Denver . Learn more about us through this link: The Auraria Campus


Auraria employees enjoy an excellent benefits package which includes paid vacation, holidays, and sick leave, multiple medical, dental and vision options, discounted RTD Eco-Pass, BenefitHub and outstanding retirement plan. Learn more through this link: Non-Classified Benefits Package.


So, if you're interested in a great job working alongside great people, this may be the opportunity for which you've been waiting for.

Description of Job

Job Summary:
The Business Operations Coordinator provides administrative, financial, and operational support to the Parking & Transportation Services office. This position assists with daily business activities, revenue processing, permit sales, customer service, and the maintenance of accurate financial and operational records. The Business Operations Coordinator helps ensure that business procedures are followed, automated systems function properly, and customers receive professional and consistent service. This is a hands on role that supports the department's business operations and may require occasional evening or weekend work.
Essential Job Functions:
Business Operations Support

• Support daily business operations and ensure compliance with established policies and procedures.
• Review sales reports and verify revenue coding accuracy prior to submission.
• Assist with audits and revenue collection activities for parking operations and special events.
• Identify and resolve financial transaction discrepancies in coordination with Business Services
• Maintain financial records and documentation for audit, reporting, and compliance purposes.

Collections & Citations

• Contact customers with delinquent citation accounts to collect payments or establish payment arrangements.
• Research and locate customers using available databases and information resources.
• Maintain records of collection activities, customer communications, and payments received.
• Respond to and resolve customer billing inquiries and disputes.
• Prepare and submit reports on outstanding accounts and repayment status.

Administrative & Project Support

• Serve as liaison with third-party collection agencies regarding delinquent citation accounts.
• Assist customers with collection account inquiries and citation-related issues.
• Maintain collection project records and files.
• Prepare reports and track collection activities and account status.

Customer Service

• Provide professional customer service to students, employees, visitors, vendors, and campus partners.
• Respond to inquiries regarding parking permits, citations, payments, and parking services.
• Resolve customer concerns and escalate complex issues as needed.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Application Requirements:

• A completed application, and resume are required for consideration.
• Provide full responses to all required supplemental questions. Your answers will be used as part of the application screening.

Minimum Qualifications:

• High School diploma or GED
• One (1) year of full-time experience in administrative support, customer service, business operations, or a related field.
• Experience handling financial transactions, cash handling, or revenue collection in a professional setting.
• Experience using computer systems for data entry, recordkeeping, or customer service functions.
• Valid unencumbered Colorado drivers license.

Conditions of Employment:

• Must be able to successfully pass a criminal background check.
• Must maintain a valid unencumbered drivers license.
• Please note that if offered employment, candidates will be required to furnish a copy of their motor vehicle report (MVR) as part of the background check process.

Preferred Qualifications:

• Two (2) or more years of experience in business operations, financial processing, parking services, or municipal/public-sector environments.
• Experience working with revenue collection systems, point-of-sale systems, or citation management software.
• Experience supporting audits, compliance reviews, or financial reconciliation processes.
• Experience working with State of Colorado Central Collection Services (CCS) or similar collections agencies.

Knowledge, Skills & Abilities:

• Ability to establish and maintaining effective working relationships with a diverse population at all levels throughout the institution - and into the community.
• Ability to communicate in a positive and effective manner, across various modalities.
• Ability to balance multiple projects and tasks in a parallel to maintain attention to detail.
• Outwardly contributes to a respectful, positive, and professional workspace.
• Ability to establish work priorities, follow through, and meet established deadlines.
• Strong judgment and critical thinking skills.
• Ability to deliberately listen and communicate relevant information, anticipate problems, and offer suggestions for resolution.

Supplemental Information

Colorado Partnership for Quality Jobs and Services Act information: After careful review of this position and the duties that it performs, it has been designated in accordance with the Colorado Partnership for Quality Jobs and Services Act as a "Not Covered" position, it does not fall in the category of employees that are eligible for representation by COWINS, also known as the union. To learn more about this designation please visit this link:


Applicant Checklist & Minimum Qualifications:

E-mail Address:
All correspondence regarding your status in the selection/examination process will be conducted by email.
Applicant Checklist:

• Resume detailing a summary of work history

Minimum Qualifications Your application as submitted is used to determine if you meet Minimum Qualifications. Please read the Minimum Qualifications and ensure that information in your application "draw correlations" to the Minimum Qualifications. Human Resources Analysts will not infer that you meet the Minimum Qualifications if information isn't detailed in your application.


*Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit.) *


Commitment to Equity, Diversity, and Inclusion: The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.


The Auraria Campus is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Nicole Yanez at
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01


How many years of full-time experience do you have in administrative support, customer service, business operations, or a related field?

• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 5 years
• 5 years or more

02


Which of the following best describes your professional experience handling financial transactions, cash handling, payment processing, revenue collection, or account reconciliation?

• No experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years or more

03


How many years of professional experience do you have using computer systems for data entry, recordkeeping, account management, customer service, or similar functions?

• No experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years or more

04


How many years of experience do you have in business operations, financial processing, parking services, or a municipal, higher education, or public-sector environment?

• No experience
• Less than 2 years
• 2 years to less than 4 years
• 4 years to less than 6 years
• 6 years or more

05


How many years of experience do you have in the following: Point-of Sale (POS) systems, Revenue collection systems, Citation management systems, Parking management software, and Accounts receivable systems.

• No experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years or more

06


How many years of experience do you have supporting audits, compliance reviews, account reconciliation, revenue reconciliation, or similar financial review activities?

• No experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 4 years
• 4 years or more

07


Have you worked with collection agencies, delinquent account collections, State collection programs, or similar debt recovery processes?

• Yes
• No

08


I have earned a High School Diploma or a GED.

• Yes
• No

09


As stated in the job posting and required by the State of Colorado job requirements, applicants for this classified position must reside in Colorado at the time of application. Please acknowledge one of the following:

• I acknowledge that, at the time of application, I am a resident of the State of Colorado.
• I acknowledge that, at the time of application, I am not a resident of the State of Colorado.

10


As stated in the job posting and required by the State of Colorado job requirements, applicants for this position must hold a valid, unencumbered Colorado drivers license at the time of application. Please acknowledge one of the following:

• I acknowledge that, at the time of application, I hold a valid, unencumbered Colorado driver's license.
• I acknowledge that, at the time of application, I do not hold a valid, unencumbered Colorado driver's license.

11


Part of the required documents of this posting, if you are selected as the final candidate, you agree to submit a motor vehicle report?

• Yes
• No

12


Rules of Conduct and Ethical Principles:By submitting this application, applicant acknowledges that the holding of State employment is a public trust and that State employees shall carry out their duties for the benefit of the people of the State of Colorado. § 24-18-103(1), C.R.S. Applicant warrants that they have read and understand the rules of conduct and the ethical principles for State employees as set forth in §§ 24-18-104, 24-18-105, 24-18-108, and 24-18-201, C.R.S. Here is the link for the Colorado Revised Statutes: of Interest:A conflict of interest occurs when an individual or organization has a conflict between competing interests. By submitting this application, applicant hereby discloses the following personal or professional interests, obligations, commitments, or relationships (either personal or professional) that could create the perception of conflicts of interest with their duties at Auraria Campus:
Required Question