Regional Admissions Coordinator/Director - State Veterans Homes

Regional Admissions Coordinator/Director - State Veterans Homes

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Category
Residential Health

Job Location
WIlmington, North Carolina

Tracking Code
15430

Position Type
Full-Time/Regular

THIS IS FOR A FUTURE OPENING

Regional Admissions Coordinator/Director - State Veterans Homes

STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP). Hiring for this role is contingent upon STGi's selection as the successful awardee.

JOB SUMMARY:

The Regional Admissions Coordinator/Director oversees and drives the admissions strategy for multiple long-term care facilities within an assigned region. This role is responsible for maximizing occupancy, ensuring efficient and compliant admissions processes, building strong referral relationships, and leading admissions teams to deliver a seamless, compassionate experience for veterans and families. Travel is required and is extensive throughout assigned region.

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ESSENTIAL FUNCTIONS:

Admissions & Census Management

• Develop and execute regional admissions strategies to achieve and maintain targeted occupancy levels

• Monitor daily census, admissions, discharges, and waitlists across assigned facilities

• Analyze trends and implement corrective actions to address census challenges

Leadership & Team Development

• Lead, coach, and support Admissions Directors and Coordinators across the region

• Set performance expectations and conduct regular reviews and training

• Foster a culture of accountability, collaboration, and resident-centered service

Referral & Business Development

• Build and maintain strong relationships with hospitals, discharge planners, case managers, physicians, and community partners

• Represent facilities at referral meetings, community events, and healthcare networks

• Collaborate with marketing and executive teams to strengthen regional visibility

Operations & Compliance

• Ensure admissions processes comply with federal, state, and payer regulations

• Oversee accurate clinical and financial pre-admission reviews

• Partner with clinical and billing teams to ensure appropriate placement and payer alignment

Reporting & Strategy

• Track and report key performance indicators (KPIs) such as conversion rates, length of stay, and payer mix

• Provide regular census and admissions reports to executive leadership

• Identify opportunities for process improvement and operational efficiency

Required Skills

REQUIRED EXPERIENCE AND SKILLS:

• 5+ years of admissions, census development, or healthcare marketing experience

• Prior leadership experience in long-term care, skilled nursing, or post-acute healthcare required

• Strong knowledge of long-term care regulations, payer sources, and referral processes

• Proven ability to drive census growth and manage multiple facilities

• Excellent communication, negotiation, and relationship-building skills

• Data-driven mindset with strong analytical and reporting abilities

• Ability to travel regularly within assigned region

Key Performance Indicators (KPIs)

• Regional occupancy and census growth

• Admission conversion rates

• Referral source engagement and growth

• Compliance and audit outcomes

• Team performance and retention

• List required experience and/or skills, including certifications, licenses, etc.

Required Experience

REQUIRED EDUCATION:

Bachelor's degree in Healthcare Administration, Business, Marketing, or related field (preferred)

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

The physical demands and work environment described herein is a representative of those that generally must be met by a team member to successfully perform the essential functions of this job:

* This position primarily involves sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 30 lbs., approximately), and lifting (minimum weight of 5 lbs. and maximum weight of 100 lbs., approximately)

* The position requires repetitive finger movements as well as hearing and talking on the phone and in person.

* Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, interruptions, and work cooperatively as part of the health care team while maintaining a pleasant attitude

DISCLAIMER:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.

STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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