Digital Marketing Specialist & Client Success Lead

CHIROBASIX is a marketing agency focused on providing high-quality digital marketing services to Chiropractic offices. We’re currently looking for a Digital Marketing Specialist / Account Manager who will be responsible for managing the execution of digital marketing services as well as the ongoing relationships with our clients on a day-to-day basis. Duties: Fully manage the digital marketing efforts for clients to ensure optimal success for all marketing campaigns Manage all client communications via phone, email, and text on a proactive basis (same-day responses to clients) Detailed documentation and follow-through for client requests and support needs Oversee the internal fulfillment team for ongoing digital marketing initiatives and campaigns Project management to delegate and facilitate marketing campaign efforts and coordinate efforts across multiple team members. Monthly meetings with clients to review reporting and performance of digital marketing efforts, as well as plan out the next steps for helping them hit their goals. Provide an exceptionally positive working relationship with all clients using great customer service to ensure high client satisfaction. Key Skills: Excellent communication skills both written and spoken (English) High attention to detail Great people skills. Comfortable conducting business conversations via phone and webmeetings on a daily basis Outstanding follow-up and follow-through Effective time management and personal accountability Eager to learn Self-starter and can work independently Problem-solving skills Communication: Skilled in providing simplified explanations to complex or complicated concepts Outstanding written communication and verbal skills Understanding and ability to strategically communicate the fundamentals and practices of traditional and non-traditional forms of media Use applied knowledge, available evidence, logical means and processes to investigate and resolve problems with a high degree of accuracy Technical Skills: Experience with Digital Marketing Channels: WordPress Websites Facebook Ads Google Ads Search Engine Optimization Google My Business Email Marketing Project Management Tools Familiarity with tools like: ClickUp, Teamwork Projects, Asana, Monday.com, etc. Slack Google Suite Gmail / Google Docs / Google Drive / Google Calendar Basic Experience with CRM Tools Basic Copywriting Skills Can write basic marketing copy Understanding the role of keywords for SEO Basic editing for proper grammar and punctuation Writing AI tools: ChatGPT Basic Graphic Design Creating basic graphics for ads in tools like Canva Understanding how to get basic performance metrics from analytics Can properly read and interpret marketing reports Explaining reporting details to clients and in easy to understand manor Other Requirements: Working hours: Monday - Friday: 8:00am - 5:00pm EST Can be flexible on occasion for different reasons. Full Time Position: Monday - Friday: 8:00am - 5:00pm EST Compensation: $55,000 salary + performance bonus opportunities #J-18808-Ljbffr Chirobasix Llc