Service Desk Representative
$15.5 per hourDow Credit Union
Service Desk Representative
Dow Credit Union is looking to hire a full-time Service Desk Representative. Are you a customer service professional who is ready for better hours, with a starting pay of $15.50 an hour? Are you interested in starting a career in the essential financial and banking services industry? If so, please read on!
The Service Desk Representative is responsible for greeting and assisting employees, members, and visitors, delivering excellent customer service. Ensuring the experience is positive, friendly, and prompt.
Essential Duties
- Creates a welcoming, friendly environment by assisting those entering our branch, this would include helping with basic questions and providing directions.
- Maintains member interaction logs, alerting departments of requests/inquiries. Reviews the requests to ensure members are being cared for in a timely manner.
- Communicates with members to establish their need and directs to appropriate department.
- Answers and assists members with general questions and inquiries such as ATM assistance, coin machine, bill pay, web banking, shred bin etc.
- Direct and assist in emergency situations, completing necessary paperwork during and after an emergency.
- Aids those seeking information for Retirement and Investment Center and Liberty Mutual, up to and including working the suite as an alternate representative.
- Maintains visitor badges/logs, door count, and AED machine log.
Education Requirement
High school diploma or equivalency required
Years of Experience
Up to six months of experience in customer service required
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Desk Representative in Midland, MI vacancy
- ...Document integration processes and maintain technical specifications Understand broader technical vision of the Information Technology Services organization and align solutions accordingly Lead and/or implement continuous improvement efforts Ability work independently and...SuggestedPermanent employmentWork experience placementVisa sponsorshipRelocation package
Austin Community College
Midland, MI4 days ago - ...A financial services company in Midland, Michigan is seeking a Tax Intern to join their Family Office. This role involves analyzing tax liabilities and preparing tax projections, providing a hands-on experience while pursuing your degree. Candidates should be pursuing...SuggestedFull timePart timeInternshipWork at officeFlexible hours
Hantz Group
Midland, MI1 day ago - ...strategic plans and priorities for their respective areas of responsibility. Responsibilities Support corporate strategic planning, service lines, and business development (25% of time). Deliver useful and timely analysis and direct input to leaders to identify and...Suggested
MyMichigan Health
Midland, MI1 day ago $85k - $100k
...Implify, Inc is a Global IT Solutions and services firm. Since its inception, Implify, Inc has been providing best-quality and cost-effective IT solutions to fortune 1000 companies, mid-range companies and upcoming companies via its onsite, Offshore and in-house service...SuggestedFull timeContract workImplify
Midland, MI4 days ago- ...management (including TCCM application management support), the budgeting process, the product costing estimate process, intercompany services billings, manufacturing orders and variances, and various other cost accounting and fixed assets-related system support & job...SuggestedWork at officeLocal area2 days per week3 days per week
- ...independence in managing moderately complex requests, provides input into service delivery decisions, and supports operational governance. The... .... With support from leadership and senior analysts, represent IT in Operational Workgroups, escalating issues and providing...Work experience placement
MyMichigan Health
Midland, MI20 hours ago - ...goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of professionals that are experts in their specific disciplines yet work in...InternshipWork at officeFlexible hours
Hantz Group
Midland, MI3 days ago - Valtris Specialty Chemicals is seeking a Procurement Analyst to partner with Supply Chain & Procurement, translating data into actionable insights. You will support spend analytics, sourcing pipeline management, raw material cost evaluation, and spend forecasting to improve...
Valtris Specialty Chemicals , Inc.
Midland, MI4 days ago $91.1k - $179.5k
...with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.Recruiting for this role ends on 09/07/2026.Work you'll do As a Senior Consultant, SAP Transformation...Local area- The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. The role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands‑on operational, technical, and logistical...Part timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
H&R Block
Midland, MI3 days ago - ...supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident... ...on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet...ApprenticeshipWorldwideShift work
US Navy
Freeland, MI10 hours ago - ...the safe & proper execution of HPC-Industrial jobs across all services lines. Transitioning Military , this is a great opportunity... ...your career RESPONSIBILITIES ~ Act as safety representative responsible for safety policies & procedures of both the company...16 hoursFull timeShift work
HPC Industrial powered by Clean Harbors
Midland, MI4 days ago $125k - $143k
...model that is tailored specifically for long-term, remote client service delivery.Recruiting for this role ends on 8/1/2026. Work you’... ...Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including...Work at officeLocal areaRemote workShift work- The Site Health, Safety and Security (HS&S) Specialist is responsible for leading the site’s health, safety, emergency response and security efforts by implementing and maintaining HS&S compliance management systems—including work processes, standards, and procedures—to...For contractorsWork at officeLocal area
$20.91 - $27.16 per hour
...Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets.... ...quality driving record in accordance with Patterson's policies and represent Patterson Dental while driving a company vehicle Preferred...Local areaNight shift- ...prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles. Job Duties • Maintain radio and data distribution systems • Perform signal support functions and...Part timeLocal areaWeekend work
National Guard OMD
Midland, MI1 day ago - ...Document integration processes and maintain technical specifications Understand broader technical vision of the Information Technology Services organization and align solutions accordingly Lead and/or implement continuous improvement efforts Ability work independently and...Permanent employmentWork experience placementLive inVisa sponsorshipRelocation package
Dow
Midland, MI1 day ago - ...Document integration processes and maintain technical specifications Understand broader technical vision of the Information Technology Services organization and align solutions accordingly Lead and/or implement continuous improvement efforts Ability work independently and...Work experience placementLive in
PVH (Tommy Hilfiger/Calvin Klein)
Midland, MI3 days ago - ...on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to... ...professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience...Hourly payFor contractorsImmediate startFlexible hours
- ...G-TECH Services LLC is seeking an experienced Order Management Specialist in Midland, MI to own end-to-end order entry and fulfillment for key customer accounts. The role requires SAP experience and a strong ability to coordinate with Sales, Supply Chain, Logistics, Manufacturing...
GTECH Corporation
Midland, MI2 days ago - About you and this role Pension Investments within Treasury is seeking a Treasury Specialist , located in Midland (MI, USA) . This role is part of the team that develops strategy, manages assets, and works with market makers, hedge funds and other investment professionals...Permanent employmentWork experience placementVisa sponsorshipRelocation package
Dow
Midland, MI4 days ago $23 per hour
...a full-time Member Solutions Specialist. Are you a customer service rockstar with some background in lending? Do you have both analytical... ...credit counseling agencies and attend court hearings as a representative of our credit union in regard to small claims, subpoenas,...Full timeMonday to FridayFlexible hoursShift workDow Credit Union
Midland, MI2 days ago- Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Location: 2325 Rockwell Dr, Midland, MI 48642 Job Type: Part Time Schedule: Thursday: 12:30P-7:30P Friday: 9:30A...Daily paidPart timeFlexible hoursAfternoon shift
StoryPoint Group
Midland, MI3 days ago - Position Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to...
The Home Depot
Midland, MI4 days ago - ...Discover a career at Depot Connect International (DCI) , a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso...Full timeWork experience placementCurrently hiringWorldwideFlexible hours
Quala Internacional
Midland, MI1 day ago - Job Full Description Labeling and packaging industrial products Attention to detail Operating a Forklift and other warehouse equipment Simple math equations Lifting up to 50lbs Some manufacturing experience preferred ...
Express Employment Professionals
Midland, MI20 hours ago $17.5 per hour
...believe that caregiving is just for some of us and not all. Yet, at our core, we are all made to love, connect, to extend ourselves in service to others. The question is... do we have the will to love, do what it takes, and risk ourselves in caring, even when the burden is...Daily paidFull timeTemporary workPart timeShift workNight shiftDay shiftBickford Senior Living
Midland, MI3 days ago- ...Excellent time management with ability to follow written and verbal instruction. • Ability to multi-task and provide excellent customer service. Work Schedule & Conditions • This position requires availability for 1st, 2nd, or 3rd shifts, including weekends as needed....Shift workNight shiftDay shiftAfternoon shift
The Greater Midland Community Centers, Inc.
Midland, MI20 hours ago - ...and maintaining our culture, core values and ethics. This is a full-time management/leadership position. Provides high level member service. Job Duties: Schedules, develops, counsels, trains, and directs department personnel. Reviews and approves area timecards....Full timeTemporary workApprenticeshipWork at office
- Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us...Immediate startRotating shift
Qnity Inc
Midland, MI4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Representative. Be the first to apply!
Related searches
- help desk manager Midland, MI
- helpdesk specialist Midland, MI
- entry level help desk no experience Midland, MI
- helpdesk manager Midland, MI
- helpdesk team lead Midland, MI
- help desk analyst ii
- senior help desk technician
- synerfac technical staffing
- technical assistant
- work from home technical support specialist