Marketing Operations Coordinator

Job Description

Job Description

We hold our people, our customers, and our brand to the highest standard-because exceptional brands are built by exceptional teams. Our people bring diverse experiences, perspectives, and ideas, united by a shared ambition to challenge convention, elevate our work, and build what's next.

At Boston Proper, we don't follow expectations-we defy them. Our passion and expertise are reflected in every detail, from distinctive design to refined execution, creating product that empowers women to feel confidently bold, unapologetically feminine, and unmistakably powerful.

Guided by The Proper Way, we show up with purpose, curiosity, and accountability as we build brands that empower women who refuse to blend in. Together, we create a culture where ideas are encouraged, achievements are celebrated, and every voice can make an impact.

We are searching for a Marketing Operations Coordinator who is highly organized, curious, and proactive to serve as the operational backbone of our growing marketing department. This role is the connective tissue across our team-keeping projects moving, stakeholders aligned, and initiatives on track so our marketing leadership can focus on strategy, growth, and coaching the team.

You'll sit at the center of a lean, high-performing marketing team during a period of real growth. You'll see how every channel and function connects, work directly alongside senior marketing leadership, and have genuine opportunity to take on broader operational ownership as the department scales.

This is a growth role. We're looking for someone who is early in their career but ready to stretch, take ownership, and expand their responsibilities as we scale. If you love organization, thrive in fast-paced environments, and take pride in flawless execution, this is your moment.

Key Responsibilities

Marketing Operations & Project Coordination

• Own the marketing department's project management rhythm-tracking key initiatives, milestones, and deliverables across lifecycle, community, performance, and content teams

• Run cross-functional check-ins to surface blockers, dependencies, and gaps before they become problems

• Support budget documentation and routing, ensuring accuracy and timely processing

• Serve as a direct support resource to the Performance Marketing Manager as well as Retention & Lifecycle Manager, Community Manager, etc. helping to manage workload, maintaining momentum and keep execution on track

Direct Mail Execution

• Own the end-to-end operational workflow for direct mail campaigns-from creative handoff coordination through customer file preparation to printer delivery

• Partner with Marketing Analyst, creative and external vendors to ensure every piece lands on time and on brief
• Maintain and improve direct mail production timelines, checklists, and vendor relationships

Departmental Planning Support

• Help maintain our go-to-market planning calendar and ensure key milestones are documented and visible across the team

• Assist in the preparation of briefs, recaps, and planning materials

• Identify process gaps and propose solutions as the department grows

Experience / Requirements

• 2+ years of experience in marketing, operations, project management, or a related field
• Strong organizational skills with an instinct for keeping things moving
• Comfortable working cross-functionally and communicating up and across the organization
• Curious about how marketing works holistically-not just one channel or function
• Proactive by nature-spots problems before being asked and brings solutions
• Experience with or interest in direct mail, CRM tools, or marketing platforms is a plus
• Ambition to grow-this role is designed to expand with you
• Highly organized with strong attention to detail
• Ability to juggle multiple deadlines without missing a beat

Company Benefits

• 401k with company match
• Competitive Medical, Dental, Vision and Life/ADD Insurance
• Flexible and generous Paid Time Off policy
• Merchandise Discount
• Company Bonus
• Pet Friendly Work Environment
• Onsite Gym (coming Summer 2026)
• Onsite EV Charging Stations

Boston Proper Values

Our team loves to work hard and have fun. We believe in collaboration, creativity, and pushing boundaries to build a customer growth brand that empowers women to Defy All Expectations!