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Senior Contact Center Transformation Strategist

McKinsey & Company

A global consulting firm in Chicago is seeking a Specialist to enhance customer care operations through strategic technology implementation and transformation. You will be the key liaison between clients and technology, driving projects that define and improve contact center strategies. The ideal candidate will possess strong experience in customer care, excellent problem-solving skills, and the ability to work effectively in cross-functional teams. A competitive salary and comprehensive benefits package are offered. #J-18808-Ljbffr McKinsey & Company

Vacancy posted 1 day ago
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