Service Technician

Job Description

Job Description

Summary:

To service (install, calibrate and repair) coordinate measuring machines at customer

sites in a professional, safe, cost-effective manner.

Duties and Responsibilities:

- Demonstrate strong and efficient troubleshooting skills on CMM’s utilizing

mechanical and electronic aptitude

- Provide the highest level of customer service and timely responsiveness to all

Wenzel customers

- Timely & Accurate documentation of administrative paperwork & customer

related requests

- The ability to work independently in a high pressure, fast paced and innovative

environment

- Excellent communication and service aptitude is a must

- Travel as necessary to fulfil these duties. Travel is expected to be approximately

80% for this position but could be as much as 100% at peak times. Both

domestic and international. Travel duties include driving/flying to and from customer sites, airports

and other locations to perform job duties.

Skills Required:

- Broad background in mechanical, electrical, and computer skills

- Adaptability and flexibility when working with different control and computer

systems in customer facilities

- Strong time management skills with the ability to work independently with

minimal supervision

- Good communication skills, especially in external training environments

- Customer Centric Focus

- Effective verbal and written communication skills

- Ability to identify, analyze, solve and prevent problems

- Ability to work effectively within cross-functional teams

- Personal accountability, integrity and result orientation

- Creativity and passion for continuous learning