Operations Manager- 24/7 Integrated Security Services

Operations Manager- 24/7 Integrated Security Services(NOLA201) Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees. At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time. As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions. Security Engineers, Inc. is an Equal Opportunity Employer Employer & Licensing Statement Security Engineers, Inc. recruits and employs personnel for operations conducted under Vulcan Protection Services, a California-licensed Private Patrol Operator, BSIS PPO License # PPO122585. Security Engineers, Inc Licensing Numbers: AL: 00001 - AESBL: 1827|AR: CMPY.0003341|CA: PPO #122585 - Corporation #B20250166616|CO: No License No. Required|CT: AS-3015|FL: B2600256|GA: PSC001794|IA: #PS00297 - Agency 2092|IN: SG20800201|KY: CBI#0160962880|LA: PSE-20-CO-010|MS: No License No. Required|NC: 1860-GP|NJ: 2220|OH:20242100540193|OR: 3241|PA: No License No. Required|SC: 4009|TN: 14026|TX: B24054001|WV: F201119007071 SE Integrated Security, Inc.-License #: CMPY.0003341 Conditions of Employment Employment is contingent on satisfactory completion of a post-offer background investigation and a drug screen. Because this position supports safety-sensitive licensed private security operations, a criminal background check may be required by law. Job Skills / Requirements Position Summary: The Operations Manager oversees 24/7 security operations to ensure high-quality service, regulatory compliance, and client satisfaction. This role provides leadership to security personnel, supports operational efficiency, and assists with growth initiatives including lead generation and administrative support for the Branch Manager, Regional Manager, SE Sales Team, and Executive Leadership. Minimum Qualifications: 2+ years of security leadership or related experience 3+ years of verified security, law enforcement, corrections, or military experience Preferred: CPP, PSP, or other security management certifications Valid Louisiana Armed Security License (or ability to obtain/maintain) Valid driver’s license with clean MVR that meets company approved driver standards Key Responsibilities: Note: Duties may evolve based on business and client needs. Security Operations Ensure consistent, timely delivery of security services Administer guard management software Enforce workplace safety procedures Work posts when needed and remain on-call for officer support Performance & Leadership Identify and resolve performance issues Implement and communicate operational standards Support change management and continuous improvement Provide clear leadership, accountability, and guidance Client & Team Communication Act as liaison between clients, Site Managers, Supervisors, and leadership Maintain strong communication across operations Prepare reports on performance, incidents, and client satisfaction Growth Support Assist with lead generation activities as required Provide administrative support for growth efforts led by Branch Manager, Regional Manager, and SE Sales Team Compliance & Risk Management Ensure compliance with regulatory and company standards Conduct risk assessments and implement mitigation strategies Maintain documentation for audits and inspections Supervisory & Administrative Duties Verify and track employee licenses and certifications Report new hires and terminations to the State of TN Manage scheduling and ensure 24/7 staffing coverage Coordinate incident and emergency responses Oversee billing processes and invoice accuracy Required Skills & Abilities Proven leadership and supervisory capability Strong problem-solving, analytical, and organizational skills Ability to manage multiple priorities in a fast-paced environment Effective verbal, written, and electronic communication Proficiency in Outlook, Excel, and administrative systems Flexibility to support 24-hour operations Positive attitude with initiative and accountability Physical Requirements Ability to stand or sit for at least one hour Ability to walk ½ mile and climb 20 stairs without stopping Education High school diploma or equivalent (required) Bachelor’s degree in Business, Security Management, or related field (preferred) Education Requirements (All) High School Diploma or equivalent Bachelor's Degree, Preferred Certification Requirements (All) Louisiana Armed Security Guard Card preferred Able to obtain any & all security certifications/licenses State Issued Driver's License (Not Expired) Security management certifications (CPP, PSP) preferred Additional Information / Benefits Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Holidays 401K/403b Plan #J-18808-Ljbffr Security Engineers, Inc.