Mainframe Production Support - Chandler, AZ | Des Moines, IA

Our client, a leading organization in the financial services industry, is seeking a Mainframe Production Support professional to join their team. As a Mainframe Production Support specialist, you will be part of the Mainframe Platform Support group supporting critical applications in a highly specialized, non-standard environment. The ideal candidate will demonstrate resilience, proactive problem-solving skills, and a collaborative mindset, which will align successfully in the organization.

Job Title: Mainframe Production Support

Location: Chandler, AZ (preferred) | Des Moines, IA (secondary)

What's the Job?

• Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applications
• Monitor production systems to ensure stability and uptime
• Analyze and troubleshoot failed mainframe jobs (JCL)
• Perform root cause analysis and support ad hoc job executions
• Partner with Production Control to restart and recover failed jobs

What's Needed?

• Strong experience in Mainframe Production Support, including application support
• Proficiency with technologies/tools such as JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview
• Experience with file tools like File Manager, File Analyzer, EZTRIEV
• Familiarity with ticketing and documentation tools such as ServiceNow, JIRA, Confluence
• Ability to thrive in a high-volume, production-critical environment

What's in it for me?

• Opportunity to work in a specialized mainframe environment supporting critical applications
• Engagement with a dynamic and collaborative team
• Flexible shift options to accommodate your schedule
• Chance to develop niche skills in mainframe application support
• Work in a location that values diversity and inclusion

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.