Medical Support Assistant

To support the Sheridan VA Health Care System, the full-time Medical Support Assistant will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care in a remote capacity for candidates residing within 50 miles of the Sheridan VA Medical Center. Key responsibilities Perform appointment scheduling, tracking, and manage pre- and post-appointment contacts as per VHA directives Coordinate and authorize Veteran care with community providers and process community care consults using various systems Maintain patient demographic information and ensure integration of health and administrative data into relevant systems Required qualifications High School Diploma or GED equivalent Basic medical terminology knowledge and prior customer service experience (minimum 6 months) Typing speed of at least 50 words per minute Proficiency in Microsoft Office Suite and familiarity with VA software systems Eligibility to obtain a Public Trust government security clearance; U.S. Citizenship required