Payroll Systems Support Analyst -Technical

The Systems Support Analyst position is responsible for supporting centralized payroll functions for employees, vendors, and internal and external customers across the organization. This team has oversight for all system aspects of Payroll Services like managing the system jobs that produce payroll calculations on multiple, simultaneous pay cycles. This position is responsible for loading internal and external files, full data reconciliation and providing reports. Pay Systems generates all accounting files for balancing and distribution to various business partners. This position is also responsible for identifying system issues, partnering with Technology to resolve and testing solutions. This position provides additional support for system issues, system upgrades, and regression testing.JOB REQUIREMENTS: Job Experience and EducationBachelor’s degree preferred in Accounting, Business, Information Systems or related fieldMinimum 3-5 years work experience in payroll, technology, Oracle HCM, Payroll, Time and Labor strongly desiredMinimum 2-3 years Peoplesoft/Oracle HCM strongly desiredUnderstanding of Cloud computing strongly desiredExperience with applying Labor laws, including the Fair Labor Standards Act desiredExperience analyzing complex scenarios and balancing multiple tasks.Knowledge, Skills and Abilities Knowledge of payroll, HR systems, and timekeeping – as well as vendor systems and interfaces Ability to handle multiple tasks, processes and projects timely and accurately Proficiency required in desktop applications including Microsoft Office and TEAMSCross-functional collaboration with business partners for process improvements and efficienciesMust possess excellent customer service skills along with the ability to anticipate problems or concerns, and demonstrate a strong track record of effectively resolving complex problems and responding in a timely mannerMust be analytical, detail oriented, process driven, and comfortable with a highly structured team environmentBehavioral AttributesModels Our Values of Superior Performance, Act with Integrity and Intentional Inclusion.Ethical Behavior: Is widely trusted; deals fairly and ethically with everyone; presents facts in an honest and direct manner; maintains strict confidentiality of sensitive information. Innovation: Looks for ways to improve workplace effectiveness; solicits the creative ideas of others; efficiently works within budget and time constraints; exhibits willingness to work out of comfort zone. Diversity: Values differences in people; understands different perspectives and frames of reference; recognizes the link between diversity and organizational success and supports an inclusive workplace.Customer Focus: Dedicated to meeting expectations and requirements of internal and external customers; maintains effective relationships across organizations. Teamwork: Communicates openly and values honesty; listens to others; works with others toward common goals. Willing to work weekends and after hours as needed.MAJOR JOB RESPONSIBILITIES: Partner with other teams within Payroll, HR Service Center, and other organizations across the system in order to achieve time sensitive deadlinesSupport the production process to ensure the accurate and timely processing of all payroll functions and team reports Operate in compliance with federal, state, and company guidelinesParticipate, as part of a team, in job rotation/rotating roles Provide full process and system supportUtilize effective communications and networking to maintain a team environment Perform other payroll related duties as assignedAbout Southern CompanySouthern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit . Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here . Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Southern Company ServicesFull timePosting Date: 2026-09-11