Service Leader

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast‑food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and high‑quality food is prepared and served, and that the restaurant crew is well trained and provides good customer service. Service Leaders maintain a clean, organized line with properly functioning line equipment. They are on their feet working while clocked in, unless on break; when not busy, they evaluate tasks that need completion and assist others. What You’ll Do In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to: Making sure great tasting, high quality food is served Helping to resolve food quality issues Supporting food safety which includes ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed Helping to resolve customer incidents and working to ensure positive customer experiences Helping to monitor crew breaks, shift changes, shift meetings, and line schedules Developing and cross training all front of house Crew Assisting with Crew performance reviews Developing future Service Leaders Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary Ensuring the proper quantity of supplies are available as needed What You’ll Bring To The Table Be able to understand and articulate Chipotle’s Food With Integrity philosophy Have knowledge and experience of cash handling policies and procedures Have knowledge of Food Safety and health department matters Have familiarity with office paperwork Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location Have a high school diploma Have restaurant experience What’s In It For You Tuition assistance (100% coverage for select degrees or up to $5,250/year) Free food (yes, really FREE) Medical, dental, and vision insurance Digital Tips Paid time off Holiday closures Competitive compensation Opportunities for advancement (80% of managers started as Crew) Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people‑first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world‑class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact View email address on click.appcast.io if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non‑accommodation related requests. #J-18808-Ljbffr Chipotle Mexican Grill