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Service Customer Care Rep

Crown Equipment

Service Customer Care Rep

Location: Richmond, VA, US, 23231

Job Duties:

  • Process incoming calls from both Crown customers and Service Technicians
  • Dispatch technicians
  • Enter technician payroll hours
  • Process parts and service billing
  • Create daily work orders
  • Maintain records and files
  • Assist other departments as needed

Minimum Qualifications:

  • Less than 2 years related experience
  • High school diploma or equivalent

Preferred Qualifications:

  • Excellent phone skills
  • Good communication, organizational, math and computer skills
  • Experience with Microsoft Office
  • Leadership skills, technical experience and knowledge a plus
  • Ability to multitask

Nearest Major Market: Richmond

Job Segment: Customer Service Representative, Customer Service

Crown Equipment
Vacancy posted 1 day ago
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