Concession Worker | Part-Time | Mass Mutual Center

Concessions Worker

The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.

This role will pay an hourly rate of $15.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 4, 2026.

Responsibilities

• Conduct the cash register sales by taking orders, building orders, and completing the transaction.
• Build orders, prepare food, and have knowledge in all areas of concessions operations.
• Responsible for maintaining stock and supply levels and communicating low-stock items to the Concessions Stand Manager.
• Listening and responding to customer requests or concerns
• Responsible for maintaining a clean and organized workspace, including but not limited to disposal of garbage & cleaning dishes.
• Serve beverages to guests, including alcoholic beverages, responsibly.
• Check guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Maintains sanitation, health, and safety standards in work areas.

Qualifications

• High school diploma or equivalent preferred.
• Three or more months' experience in the food service industry preferred.
• Previous cash handling experience preferred or willingness to learn to handle cash and learn to operate a cash register and corresponding system.
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.
• Strong customer service skills.