Manager, SMB Sales

About the role The Regional SMB Manager will serve as a trusted sales leader in AMER, responsible for driving revenue growth, building a market-leading presence in North America, and shaping overall strategy. This role includes developing a high-performing sales team and acting on key market opportunities while collaborating closely with marketing and customer success to scale the business effectively. Mission Lead and mentor a high-performing sales team, ensuring alignment with company objectives and repeatable, predictable revenue growth. Oversee and manage day‑to‑day operations of the SMB sales team and your territory. Own and drive the revenue target, developing and executing sales strategies to achieve and exceed goals. Performance Monitoring Provide weekly forecasting on team performance and coach the team on forecasting best practices. Provide ongoing coaching and feedback for rep development. Demonstrate commitment to the team to ensure they achieve goals, objectives and service level agreements. Optimize Process Identify process shortfalls, suggest improvements, and work with necessary departments to implement changes. Collaborate with marketing and CS to ensure performance targets are met. Customer Focus Monthly travel as needed. Represent Mews at industry events and conferences. Meet with customers and prospects along with your team. Qualifications Experience leading full-cycle SMB sales teams, building outbound pipeline, and converting inbound demand into revenue. Proven quota‑carrying sales record, managing the full cycle from outbound prospecting through to close. Deep regional expertise and strong presence in the US market. Operational excellence: Salesforce power user, accurate forecaster, driver of impactful sales cadences. Commitment to process, consistently upholding SLAs and CRM best practices. Passion for developing others: recruiting, onboarding, and coaching new hires with repeatable, scalable playbooks. Strategic thinking and cross‑functional collaboration skills, turning go‑to‑market strategy into action. Excellent communication and interpersonal skills, influencing and inspiring across teams. Customer‑first mindset and a leadership style rooted in motivation, accountability, and advocacy. Adaptable, organized, and outgoing—thriving in dynamic environments and representing the brand at international events. Hospitality or hotel tech experience is a bonus but not required. Salary and Benefits The referenced salary range is based on Mews’ good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level as determined during the interview process. Commissions are in addition to the advertised salary range and are determined based on employee performance. Participation in our company share program. Best‑in‑class parental leave: 6 months fully paid for primary caregivers, 2 months for secondary, within first year. Unlimited paid holiday. Work from anywhere – flexible policy allowing work from other countries for a few weeks each year. Relocation options after 1 year. Monthly EDGE time—dedicated to Explore, Develop, Grow, and Elevate yourself. Flexible, hybrid working options. One‑off home office setup budget. Monthly working‑from‑home and healthcare allowances (where local benefits are not available). Regional healthcare coverage and team events tailored to each location. Equal Opportunity Employer We’re an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. #J-18808-Ljbffr Mews Systems