Human Resources Intern

Human Resources Intern

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Venue Info

One World Observatory, positioned atop One World Trade Center, offers 360-degree views of the New York skyline from the tallest building in the Western Hemisphere. Visitors are invited start their journey to the top in the SkyPod™ Elevators that depict the rise of NYC in just 47 seconds, experience the sights and sounds of the city in the See Forever™ Theater or discover something new from the Observatory's team of tour guides at City Pulse. The space also features ONE Dine, a view restaurant and bar, offering elevated American cuisine and a selection of beers, wines, and specialty cocktails. The private event space, ASPIRE at One World Observatory, offers 9,000 square feet of private event space with unparalleled views for up to 450 guests.

The Role

The Human Resources Intern will support the Human Resources team across a broad range of people operations and employee experience initiatives within a fast-paced hospitality and attractions environment. This internship is designed to provide hands-on exposure to core Human Resources functions while supporting both operational and strategic HR initiatives.

The role offers developmental exposure to multiple HR disciplines, including talent acquisition, employee relations, training and development, HR operations, compliance, employee engagement, and HR technology. The internship also provides experience supporting both union and non-union workforce environments within a high-volume hospitality operation.

Essential Duties And Responsibilities

The Human Resources Intern will support initiatives that enhance organizational effectiveness, employee engagement, operational consistency, and compliance. Responsibilities include, but are not limited to, the following:

Talent Acquisition & Staffing

• Assist with recruitment coordination, interview scheduling, candidate communication, and onboarding activities
• Support applicant tracking and recruitment workflows through HR systems and recruiting platforms
• Assist with maintaining recruitment documentation and candidate records
• Participate in hiring events, recruitment initiatives, and workforce planning activities

Employee Engagement & Culture

• Support employee engagement initiatives, recognition programs, and culture-building activities
• Assist with employee communications and engagement-related programming
• Help support a positive, inclusive, and team-oriented work environment
• Training & Development
• Coordinate training logistics, attendance tracking, and training documentation
• Support onboarding and learning initiatives for new and existing team members
• Assist with maintaining training compliance records and development materials

HR Operations & Compliance

• Maintain confidential employee records and HR documentation with professionalism and discretion
• Assist with audits, reporting, filing, and administrative HR processes
• Support compliance with company policies, labor regulations, and workplace standards
• Assist with leave administration processes, policy acknowledgment tracking, and record management

HR Systems & Administrative Support

• Support HR data management and reporting functions
• Assist with HRIS-related processes and employee record maintenance
• Provide general administrative support to the Human Resources department
• Participate in special projects and additional assignments, as needed

Supervisory Responsibilities

• N/A

Qualifications

To perform this role successfully, the candidate must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required:

• Currently pursuing a degree in Human Resources, Business Administration, Psychology (including Industrial-Organizational Psychology), Sociology, Organizational Development, or a related field
• Strong written and verbal communication skills
• Strong organizational, time-management, and problem-solving abilities
• Ability to handle sensitive and confidential information with professionalism and discretion
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Exposure to HRIS platforms or recruiting systems preferred
• Demonstrated ability to work collaboratively within a team environment
• Eagerness to learn and develop within the Human Resources field
• Ability to adapt within a fast-paced hospitality and entertainment environment
• Foundational understanding of Human Resources principles and practices preferred

Education And/Or Experience

Candidates must currently be pursuing an undergraduate or graduate degree in Human Resources, Business Administration, Psychology (including Industrial-Organizational Psychology), Sociology, Organizational Development, or a related field from an accredited institution. Preference may be given to candidates entering their junior or senior year of undergraduate study, or those currently enrolled in a graduate-level program. Candidates must maintain good academic standing throughout the duration of the internship

Skills And Abilities

The ideal candidate is an emerging Human Resources professional who demonstrates professionalism, discretion, intellectual curiosity, and a strong interest in employee experience and organizational culture within a fast-paced hospitality environment. Competitive candidates will possess strong communication, organizational, and interpersonal skills, along with the ability to adapt, take initiative, and collaborate effectively across teams. This opportunity is best suited for candidates seeking meaningful, hands-on Human Resources experience and who are motivated to grow into future HR and business leaders.

Compensation

$18/hour

Working Conditions

Location: On Site (One World Observatory, New York City)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.