IT Support Engineer L2/Desktop Engineer
$58kFull-time
Hodgson Consulting & Solutions
Salary: $58,000 - 58,000 per year Requirements:
- Minimum of 3 years of IT Support experience (MSP experience preferred)
- Demonstrated problem-solving skills with a strong history of customer satisfaction
- Proficient in troubleshooting Windows, Microsoft 365, and essential business applications
- Familiarity with operating systems, business applications, printing systems, and networks
- Relevant certifications such as CompTIA A+, Network+, Security+, and/or Microsoft or Cisco
- Strong communication skills with a friendly and reassuring demeanor
- Ability to remain composed under pressure while managing multiple client requests
- Enjoyment of a fast-paced work environment without unnecessary drama
- Detail-oriented, systematic mindset, and a desire for continuous learning
- Physically capable of lifting and transporting up to 50 lbs. of computer equipment
- Delivering exceptional onsite and remote IT support to our clients
- Troubleshooting and addressing hardware, software, and networking problems
- Effectively communicating with non-technical users to ensure they feel supported
- Installing, relocating, and setting up computer equipment, including lifting and transporting devices
- Staying proactive by mastering new technologies and enhancing your skills (we invest in our employees!)
- Collaborating within a team that appreciates your ideas, insights, and expertise
- Cisco
- Hardware
- Support
- Microsoft 365
- Network
- Security
- Windows
- Office 365
- LESS
More:
At Hodgson Consulting & Solutions, we prioritize customer satisfaction over mere ticket management. We are actively seeking a resourceful, personable, and customer-oriented IT Support Engineer to join our team based in Minneapolis, MN. This is an in-office role, with occasional travel required to client sites. We value a collaborative work environment where you can engage face-to-face with colleagues and clients. Our offerings include a competitive salary, health and dental insurance, paid time off, and opportunities for professional growth.
last updated 33 week of 2026
Vacancy posted 10 days ago
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