Infrastructure Engineering Senior Advisor- Hybrid

Cigna-Evernorth Services Inc. seeks an Infrastructure Engineering Senior Advisor for the St. Louis MO location to provide operations engineering design and troubleshooting support for teams on-premises and for Software-as-a-Service (SaaS)-based logging products.

Responsibilities:

Work with customers to gather requirements onboard data and assist with searches dashboards reports and knowledge objects.

Devise solutions for technical and business problems as well as adapt new technologies to improve Splunk Cribl and cloud operations.

Support the systems engineering lifecycle activities for large hybrid Splunk and Cribl deployments including requirements gathering design testing implementation operations and documentation.

Lead troubleshooting efforts and identify root causes of problems across the enterprise logging environment.

Work on and lead projects that drive continuous improvement enhancements of products services offerings and governance.

Coach and mentor customers and staff that require technical assistance and guidance.

Partner with Agile Program and Product Management leads to develop plan and execute large initiatives.

Hybrid work schedule.

Qualifications:

Masters degree in Computer Science Technology Management or related field and 3 years of experience. Will also accept a Bachelors degree and 5 years of experience.

Must have experience with: supporting operating and managing large-scale Splunk environments;

Splunk Cloud and enterprise deployment configuration and administration;

Splunk architecture including Indexing Search Head Clustering and data onboarding;

SPL (Search Processing Language); Query Optimization;

Data onboarding using Universal Forwarders; Event Collector (HEC);

Leading troubleshooting efforts; implementing performance improvements;

Supporting enterprise-level monitoring solutions; load-balancing data ingestion using TCP/UDP protocols;

Leveraging native Splunk load-balancing capabilities for optimized performance and scalability; configuring deploying and maintaining Cribl Stream and Cribl Edge;

Cribl log management and data routing; Syslog; Splunk UF/HEC;

Enterprise-scale telemetry management and data normalization;

Designing and implementing Cribl Packs for efficient data parsing and advanced data transformation;

Infrastructure as Code (IaC) automation and configuration tools including AWS CloudFormation Terraform Ansible and Packer; AWS security best practices including IAM policies encryption methods and compliance standards;

Network protocols including TCP/IP DNS VLANs and VPNs; routers switches firewalls load balancers and wireless access points; firewalls IDS/IPS NAC and network segmentation;

TCP/UDP Port configuration and performance tuning; Linux operating systems including RHEL CentOS and Ubuntu;

Command-line and shell scripting with Bash Python and Perl; configuration management tools including Ansible Puppet and Chef;

CI/CD pipelines and tools including GitLAB CI; and

AWS including EC2 Lambda ECS EKS S3 and Control Tower.

If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Required Experience:

Senior IC