HR Tech UX Researcher

HR Tech UX Researcher

Contract Seattle WA Open to Remote

Plan & execute generative and evaluative research across Recruiter, HM, and Candidate personas. Conduct discovery interviews, contextual inquiry, and shadowing with active TA teams. Design usability studies for Recruiter Portal and Candidate Experience Portal. Synthesize findings into journey maps, personas, mental models, and opportunity frameworks. Research AI-facing features: HiredScore triage, action queue, match score trust & adoption. Maintain a living research repository accessible to the full CoE team. Conduct longitudinal panels tracking recruiter behavioral change post-launch. Conducting and managing pilot participant feedback in early access views

5+ years UX research in enterprise SaaS or HR tech environments. Mixed-methods proficiency: interviews, surveys, card sorting, co-design, tree testing, and usability studies. Experience researching AI-augmented products and documenting explainability challenges. Comfortable in complex multi-system ecosystems (ATS, HRIS, CRM integrations)Proficiency with Dovetail, Maze, UserZoom, or equivalent research platformsEEOC / OFCCP awareness in hiring contexts is a plus.

What are must-have skills and years of experience:

• 5+ years UX research in enterprise SaaS or HR tech environments. Experience researching AI-augmented products and documenting explainability challenges
• Proficiency with Dovetail, Maze, UserZoom, or equivalent research platforms
• Mixed-methods proficiency: interviews, surveys, card sorting, co-design, tree testing, and usability studies.

What are nice-to-have skills and years of experience:

• Comfortable in complex multi-system ecosystems (ATS, HRIS, CRM integrations)
• EEOC / OFCCP awareness in hiring contexts is a plus

About ManpowerGroup, Parent Company of Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.