CX Performance & Operations Lead
$60k - $65kMeltwater
Meltwater is hiring a Customer Experience Operations Manager based in Charlotte, North Carolina. The role focuses on enhancing customer success through performance management and collaboration across teams. Key responsibilities include monitoring performance metrics, supporting performance tracking, and collaborating on program optimizations. Ideal candidates will have a solid foundation in customer success methodologies and project management, with a willingness to work in a hybrid schedule. The position offers a base salary in the range of $60,000 to $65,000 annually, along with numerous benefits including flexible paid time off and health insurance. #J-18808-Ljbffr Meltwater
- PSA Airlines, Inc. is seeking a Senior Operations Performance Analyst in Charlotte, NC. The role involves building and analyzing models that enhance operational efficiency and decision-making. Ideal candidates should possess a Master’s degree in Operations Research along...Suggested
- ...Customer Retention (Google CCAI / Dialogflow CX) Location: Charlotte, NC Work... ...seeking a seasoned Senior Program Manager to lead the end-to-end delivery of a mission-critical... ...design, engineering, data, and CX operations. The incumbent will own the roadmap, risk...SuggestedHourly payContract work
- SwankTek Inc. is seeking a seasoned Program Manager to lead end-to-end delivery of a retention agent built on Google CCAI and Dialogflow CX. You will own scope, timelines, risks, and stakeholder alignment from discovery through production launch and scale. Responsibilities...Suggested
$190k - $225k
...We’re actively seeking a talented Head of CX, Strategy and Portfolio to join our Group... ...portfolio governance practices and operating rhythms that enable clear decisions (start... ...Demonstrated change leadership and comfort leading through ambiguity Exceptional communication...SuggestedTemporary workWork at officeRelocation packageFlexible hours$190k - $225k
Pacific Life is searching for a Head of CX, Strategy and Portfolio located in Charlotte, NC. This hybrid role focuses on defining the customer experience strategy, developing business strategies, and overseeing portfolio management. Candidates should have over 10 years...Suggested- ...Job Summary Operations Lead (OL) reports to the Operations Manager and supports store processes and an active selling culture by ensuring... ...format store, and stocking. Key Roles And Responsibilities The OL performs all store opening, closing, and Front-End processes, ensuring...Flexible hoursShift workNight shift
$17 - $19 per hour
...Worldpac, a leading name in automotive parts distribution, is looking for a Branch Operations Lead that will be responsible for assisting Assistant Branch Operations Manager... ..., and Saturdays (as needed). Ability to perform basic clerical and physical tasks. Strong leadership...Full timeImmediate startMonday to Friday- ...you a firm foundation for the future. Overview The Logistics Operation Lead will manage a 2025 annual operating budget of $3m and will... ...implement proactive logistics solutions that enhance project performance and service excellence. This individual’s ability to anticipate...Permanent employmentTemporary work
- ...role requires strong organizational, communication, and leadership skills, along with a High School diploma and relevant experience. This position is crucial for maintaining guest satisfaction and operational efficiency in a busy banquet environment. #J-18808-Ljbffr...
- ...during events, ensuring top-notch food and beverage service. You will coordinate schedules, communicate with clients, and oversee bar operations from start to finish, including cash handling and inventory control. You will train staff on service standards, monitor equipment...Local area
- ...This job is responsible for overseeing the Operations team and ensuring they meet deadlines,... ...product line. Key Functional Areas Perform US IRW Tax Withholding and Reporting function... ...to business results. Risk Manager: Leads and encourages the identification, escalation...Work experience placementWork at officeShift workDay shift
$60k - $90k
...documentation is up to date. Candidates must have a Bachelor’s degree in a relevant field and at least 7 years of experience in IT operations. A government clearance process is required. The position offers a salary range of $60,000 to $90,000. #J-18808-Ljbffr MAXIMUS- A construction safety firm based in Charlotte, NC is seeking an Operations Support Manager to enhance operations through effective management and collaboration between field and administration. The role includes overseeing project implementation, monitoring schedules,...Work at office
- GXO Logistics, Inc is seeking a Project Operations Manager for 1st Shift, located preferably in Charlotte, North Carolina. The role involves leading strategic projects and providing project execution leadership to internal departments and external clients. You will create...Day shift
- A human capital management firm in Charlotte is seeking an Operations Project Manager to lead projects and drive operational excellence. This role involves overseeing SOC audits, managing compliance, and mentoring staff to ensure successful execution of projects. Candidates...Work at office
- A leading engineering firm in Charlotte, NC is seeking a Design Project Manager with a minimum of 5 years in project management within mechanical design, engineering, or construction. The role involves managing multiple projects, serving as a primary client liaison, and...
- ...CAROLINA PRG in Charlotte, North Carolina is seeking a Business Operations Manager/Chief of Staff. This role focuses on enhancing business operations by identifying gaps, creating processes, and driving execution across departments. The ideal candidate has experience...
- Truist is seeking an experienced leader to own end-to-end delivery of critical Enterprise Performance platforms and programs. You will drive analytics, reporting, and governance, partnering with lines of business and corporate functions to optimize performance outcomes....
- A leading doughnut company in Charlotte, NC seeks a Franchise Performance Manager to enhance profitability of franchise partners. This role involves defining KPIs,... ...experience in business analytics or franchise operations and proficiency in data visualization tools. Competitive...
- A leading consulting firm is seeking a seasoned professional to advise on network strategy and performance across healthcare systems. This role requires at least 5 years of experience in network strategy and healthcare market analysis, with a focus on Medicaid environments...
- ...A regional recruiting firm in Charlotte, NC, is seeking an Office Manager / Executive Assistant to oversee office operations, support leadership, and lead community engagement initiatives. The ideal candidate will have over 5 years of experience in office leadership, proficiency...Work at office
- Indeed is seeking an Operations Manager for Outpost Services in the United States. You will enhance workforce delivery by managing supplier performance and producing operational reports, using data to identify risks and drive improvements. The role partners with suppliers...
- A retail company in Charlotte seeks a Manager for Operational Excellence to coordinate and manage roll-out programs across various sites. The role demands leadership, operational oversight, and effective communication. Candidates should have a Bachelor's degree and 3-5...
$129.3k - $227.3k
...have responsibilities ranging from translating business signals into actionable recommendations to leading ad hoc analyses across various aspects of product performance. A competitive salary package, including a base of $129,300 - $227,300, along with an array of benefits...- Emser Tile is seeking an Operations Manager in Pineville, North Carolina to supervise daily branch operations. This role includes planning, directing personnel, and ensuring customer satisfaction while driving productivity. The ideal candidate will have over 5 years of...
$60k - $80k
Insurance Office of America is seeking a Branch Operations Supervisor to lead and manage the Account Team. This remote position involves overseeing staff performance, ensuring HR compliance, and working Monday to Friday, 8 AM to 5 PM Eastern Standard Time. The ideal candidate...Remote jobWork at officeMonday to Friday- Reliable Medical in Charlotte, NC is looking for a Location Supervisor to manage branch operations and lead a team effectively. This role includes overseeing transaction cycles while maintaining company standards and ensuring compliance with local regulations. The ideal...Local area
- Massage Heights Stonecrest in Charlotte, NC is seeking an Assistant Retreat Director to help lead daily operations and ensure outstanding guest experiences. You will support the Retreat Director, coach team members including Sales Associates and Massage Therapists, and...Weekend workAfternoon shift
- Pierson Wireless Corp. is seeking an Office Manager to join our dynamic team in Charlotte, North Carolina. In this role, you will manage day-to-day office administration and foster a productive work environment. The ideal candidate will have 2+ years of experience in office...Work at office
- A local religious organization in Charlotte, NC, seeks an Associate Director of Liturgy to coordinate and support the liturgical life of the diocese. The ideal candidate will have a Bachelor's degree or equivalent experience, and must be a practicing Catholic. Key responsibilities...Full timeLocal areaRemote work
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