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CX Performance & Operations Lead

$60k - $65k

Meltwater

Meltwater is hiring a Customer Experience Operations Manager based in Charlotte, North Carolina. The role focuses on enhancing customer success through performance management and collaboration across teams. Key responsibilities include monitoring performance metrics, supporting performance tracking, and collaborating on program optimizations. Ideal candidates will have a solid foundation in customer success methodologies and project management, with a willingness to work in a hybrid schedule. The position offers a base salary in the range of $60,000 to $65,000 annually, along with numerous benefits including flexible paid time off and health insurance. #J-18808-Ljbffr Meltwater

Vacancy posted 2 days ago
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