Senior AI CX Program Manager: Retention Automation
SwankTek Inc.
SwankTek Inc. is seeking a seasoned Program Manager to lead end-to-end delivery of a retention agent built on Google CCAI and Dialogflow CX. You will own scope, timelines, risks, and stakeholder alignment from discovery through production launch and scale. Responsibilities include coordinating cross-functional teams, governing budgets, and driving integration across CRM, telephony, and retention systems, with a focus on retention metrics and customer experience transformation. #J-18808-Ljbffr SwankTek Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior AI CX Program Manager: Retention Automation in Charlotte, NC vacancy
- Reqroute, Inc. is seeking a seasoned Program Manager to lead the end-to-end delivery of a customer retention AI agent built on Google's CCAI/Dialogflow CX. This role spans design through production launch, coordinating engineering, data, CX operations, and vendor relationships...Suggested
- Role Summary We're looking for a seasoned Program Manager to lead the end‑to‑end delivery of a customer retention agent built on Google’s Contact Center AI (CCAI) / Dialogflow CX platform. This is a cross‑functional program spanning conversational design, engineering,...Suggested
$110k - $130k
...Summary This role sits at the intersection of strategic program management and AI-native product management, managing the identification, prioritization... ...insights and operational needs into scalable products, automation solutions, and programs that accelerate growth, efficiency...SuggestedTemporary workFlexible hoursAPM Terminals
Charlotte, NC2 days ago- **Time Migration Program Manager****Job Description**At Intapp, the Program... ...of contact for the executive/senior client sponsors and manages... ...on skills with common office automation products (Microsoft Word, Excel... ...from scammers.*Intapp builds AI software to power the world’s...SuggestedFor subcontractorWork at officeLocal areaWorldwideHome officeFlexible hours
- Program Manager Location: Charlotte, NC (Onsite from Day 1). Job Type: Contract (W2). Job Description & Responsibilities Program Planning... ...and align CIO strategic goals with Program Delivery (Test Automation, Gen AI implementation, Data Strategy). Change Management and...SuggestedContract work
- Senior Digital Marketing Manager Albemarle is looking for a Sr Digital Marketing Manager... ...‑driven digital and CRM programs across global B2B markets.... ...CRM, Marketing Automation & Customer Journey Ownership... ...new technologies (including AI), evaluate emerging tools,...SeniorWork at office3 days per week
- ...seeking a Sr Digital Marketing Manager with experience in global B2B... ...driven digital and CRM led programs that drive pipeline, improve... ...WHAT YOU WILL DO CRM, Marketing Automation & Customer Journey Ownership... ...and capabilities (including AI) to improve segmentation, execution...SeniorWork at officeImmediate start3 days per week
- Albemarle Corporation in Charlotte, NC is seeking a Senior Corporate Finance and SOX Compliance Analyst to support enterprise‑wide SOX controls, SEC reporting deadlines, and AI/automation initiatives. This hybrid role requires strong accounting knowledge and collaboration...Senior
$97.3k - $178.3k
...Opportunity We are seeking a Senior Consultant to join our... ...onboarding journeys, loyalty/retention programs, cross‑sell frameworks, and... ...Generative Engine Optimization), AI‑driven personalization, and... ...modern MarTech (CDPs, marketing automation, analytics platforms) and...SeniorFlexible hours- ManpowerGroup Global, Inc. is seeking a Cyber Threat Modeler in Charlotte, NC. This role involves conducting Application Threat Modeling to identify security risks and collaborating with engineering teams to enhance security processes. The ideal candidate will have over...Senior
- Cognizant is seeking an Agentic AI Architect to design, build, and operationalize autonomous AI systems across enterprise ecosystems. You will lead architecture, development, and governance for AI agents that reason, plan, and execute tasks with data, apps, and APIs. Requires...Senior
- Truist is seeking a Wealth Omni Digital Senior Strategist to drive the strategic vision for... ...analytics, compliance, and marketing to advance AI‑enabled capabilities and workflow optimization. You will define roadmap priorities, manage vendor relationships, ensure business...Senior
- AT&T in Charlotte, North Carolina is seeking a Senior Cybersecurity Engineer to secure and modernize our enterprise... ...mobile and endpoint domains, with emphasis on AI-enabled monitoring, analytics, triage, automation, and reporting to improve security outcomes. You will...Senior
- ManpowerGroup Global, Inc. is looking for a Systems Architect 4 - Contingent in Charlotte, NC, to support innovative AI and automation projects. The ideal candidate will have over 5 years of experience in technology and strong problem-solving skills. This role offers the...SeniorFlexible hours
- ...Development Engineer in Test (SDET) to join their PRIME RA SI team in Charlotte, NC. This role focuses on building a robust test-automation capability, enhancing reporting quality and reducing reliance on shared resources. The ideal candidate will have extensive experience...Senior
- ...contact center systems into conversational AI platforms. This role bridges business stakeholders and engineering, translating retention workflows into precise technical specs. You... ...Altitude IP IVR logic to Google Dialogflow CX architectures, analyze IVR data, validate NLU...Senior
- ...Associate Vice President, Senior Product Manager, Agentic Workflows About the Company Premier... ...identification, development, and delivery of AI-powered workflow solutions that... ...challenges and opportunities for AI-enabled automation, as well as for translating these...Senior
- Humana is seeking a Senior Systems Engineer to design, automate, and support complex systems software across cloud-based platforms, with emphasis on automation, Power Apps, Power BI, AI integration, and secure, compliant environments. You will collaborate across teams to...SeniorRemote job
$170k - $300k
The Program Senior Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving... ...employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits,...SeniorFull time$77k - $202k
...Senior Associate At PwC, our people in customer consulting specialise in providing... ...client connections, and learning how to manage and inspire others. Navigating increasingly... ...strategies Knowledge of CCaaS, AI/automation, and contact center technologies Building...SeniorPwC (US)
Belmont, NC2 days ago$70.23 per hour
...Job Title: Senior AI Engineer Location: Charlotte, NC (Onsite Required) Duration: Contract - 12 months Pay Range: $70.23/hr (W2) Job... ...proven ability to deliver production-grade agentic workflows that automate document ingestion, orchestrate tasks, and improve operational...SeniorContract workBCforward
Charlotte, NC3 days ago- ...Senior Associate Vice President, Account Manager, Sports & Gaming Client Focus About the Company... ...artificial intelligence automation robotics machine learning... ...the areas of analytics, AI, data management, digital engineering, F&A, and CX ops. Applicants for the...Senior
- Appian is seeking a Principal GTM Strategist to lead the development of market narratives around AI automation. This senior role will align with Product and Solutions Marketing teams to create impactful narratives that engage executives. The ideal candidate will have extensive...
- Saransh Inc is looking for an experienced Program Manager to lead commercial underwriting and Claims programs in Charlotte, NC. With over 10 years in Program/Project Management and a solid background in testing methodologies, the candidate will be responsible for managing...
- ...Senior AI Security Engineer The Senior AI Security Engineer helps design, implement,... ...-driven workflows, and tool-integrated automations operating in a regulated enterprise environment... .... Experience implementing and managing complex information security...SeniorWork visa
Truist Inc
Charlotte, NC1 day ago - ...turn-542" data-scroll-anchor="false" data-turn="assistant" Senior Full Stack Java Developer Location: Charlotte, NC (Hybrid... ...while driving engineering excellence, cloud adoption, automation, and AI-assisted development practices. The ideal candidate brings...SeniorContract workImmediate start
Strategic Staffing Solutions
Charlotte, NC1 day ago - All Jobs > Senior Product Designer, Design Systems Full-time Description... ...that accelerates Momentus' AI-first product strategy. This... ...Collaborate with Product Management to sequence system work... ...WCAG 2.2 AA, using AI tooling (automated audits, contrast checks, alt-...SeniorFull timeLive inImmediate startRemote work
- ...Description**Albemarle is hiring for a Senior Corporate Finance and SOX Compliance Analyst... ...compliance related to enterprise-wide AI, automation, and agility efforts. Additionally,... ...SEC reporting deadlines, SOX compliance management, audit support, and other recurring...SeniorWork at officeShift work3 days per week
$117.5k - $234.5k
## Sr Program Manager Supply Chain MgmtApplyremote type: Onsitelocations: CAN72: SC CHARLOTTE, 5... ...media at @Carrier.**About This Role**As a **Senior Program Manager**, you will serve as the... ...Job Applicant Privacy Notice.**Use of AI**Technology-enabled tools may support...SeniorTemporary workLocal area$150k - $325k
...with care and quality. As a Senior Manager, Product Management you will... ...management team, leading our AI & Industry Solutions group, overseeing... ...of the business process automation market and AI market. General... ...parental leave, and wellness programs. Life and disability...SeniorLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior AI CX Program Manager: Retention Automation. Be the first to apply!
Related searches
- program director Charlotte, NC
- national program manager Charlotte, NC
- privacy program manager Charlotte, NC
- customer project program manager Charlotte, NC
- senior program manager Charlotte, NC
- global program director Charlotte, NC
- salesforce program manager Charlotte, NC
- residency program director Charlotte, NC
- program supervisor Charlotte, NC
- clinical research program project manager Charlotte, NC