Lead Program Manager — AI Retention Agent (CCAI)
Reqroute, Inc
Reqroute, Inc. is seeking a seasoned Program Manager to lead the end-to-end delivery of a customer retention AI agent built on Google's CCAI/Dialogflow CX. This role spans design through production launch, coordinating engineering, data, CX operations, and vendor relationships in a fast-paced environment. You will own the program roadmap, governance, KPIs, and rollout strategy, ensuring alignment with privacy and security requirements while partnering with GTM and customer success teams to #J-18808-Ljbffr Reqroute, Inc
- Role Summary We're looking for a seasoned Program Manager to lead the end‑to‑end delivery of a customer retention agent built on Google’s Contact Center AI (CCAI) / Dialogflow CX platform. This is a cross‑functional program spanning conversational design, engineering, data...Suggested
- SwankTek Inc. is seeking a seasoned Program Manager to lead end-to-end delivery of a retention agent built on Google CCAI and Dialogflow CX. You will own scope, timelines, risks, and stakeholder alignment from discovery through production launch and scale. Responsibilities...Suggested
- ...Strong expertise in GitHub Copilot and AI-assisted development for test automation.... ...experience with Selenium and Playwright. Strong programming skills in Java, Python, or JavaScript.... ...secure coding and AI usage policies. Lead debugging, troubleshooting, and resolution...Suggested
$100k - $120k
.... Key Responsibilities Drive adoption and best practices for AI coding assistance (Github Copilot) in test automation Hands‑on... ...expertise in automation tools like Selenium, Playwright Strong programming skills in Java/Python/JavaScript Design and implement scalable...Suggested- A leading global logistics firm is seeking a Manager, AI Program to oversee the execution of enterprise AI initiatives. This role involves managing cross-functional AI programs, ensuring they align with business objectives and implementing responsible AI practices. The...Suggested
- Smart IT Frame LLC is looking for an expert in Agentic AI technologies to design multi-agent systems and lead technical decisions. The role requires deep expertise, including strong capabilities in Prompt Engineering and MCP, with responsibilities including the architecture...
- Affirm is looking for a Head of Agent Experience to lead the vision and strategy for agent tooling and support. This role emphasizes managing product managers while directly influencing cross... ...operational complexity, and leverage AI for improved customer interactions. A...Flexible hours
$127.5k
...leveraging cutting-edge AI technology to... ...results. Role: Strategy Lead Location: Remote - Minneapolis... ...strategy foremail and CRM program — the studio's most... ...strategy, with CRM Campaign Managers on email performance,... ..., enrolment, and retention journeys Define andmaintainaudience...Local areaRemote workFlexible hours- CLT-US2 5501 Josh Birmingham Pkwy Charlotte, NC 28208, USA Responsibilities Lead agents in cleaning all assigned commercial aircraft thoroughly and efficiently Assist Cabin Cleaning Agents in their assigned areas to ensure Agents are performing their duties in a professional...Flexible hours
- ...Final Expense Agent Location: Remote Position/ Work from Home... ...environment, receive in-house leads (no cold calling), and have the... ...Comprehensive training and mentorship programs Access to top-rated... ...Ability to work independently and manage time effectively Basic...Full timePart timeImmediate startRemote workWork from homeFlexible hours
- Corning seeks a Program Manager to lead large, complex engineering initiatives across global sites. You will drive capacity expansion programs, automation, NPI, and cost reduction efforts while coordinating cross-functional teams in the US, Mexico, China, and Poland. The...
$114.72k - $172.08k
...Customer Experience (CX) Analytics Lead plays a central role in... ...sophisticated analysis look effortless. AI‑Forward — Brings a solid... ...and formulaic incentive and retention awards. Citi offers... ...disability insurance; and wellness programs. Citi also offers paid time off...Full timeShift work$110k - $130k
...Summary This role sits at the intersection of strategic program management and AI-native product management, managing the identification, prioritization... ...for AI-enabled tools, copilots, and internal platforms. Lead MVP-to-production lifecycle using modern AI-assisted...Temporary workFlexible hours$170k - $300k
The Program Senior Group Manager manages multiple teams through other managers. In-depth understanding... ...their alignment to business goals. Leads the facilitation, coordination, and arbitration... ...and formulaic incentive and retention awards. Citi offers competitive employee...Full time$10 per hour
...dependable and detail-oriented Customer Retention Specialist to support our team in maintaining... ...Our mission is to help people manage the risks of everyday life, recover from... ...insurance Retirement planning State Farm agents are independent contractors who hire their...For contractorsWork at office- ...message the job poster from Aequor Our client, a leading manufacturer in Medical Devices, is seeking a Program Manager to join their growing team in Charlotte, NC. It is... ...Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr AequorPermanent employmentFull time
$60 - $66 per hour
3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided... ...the job poster from US Tech Solutions The Joint Trench Program Manager will oversee Greenfield fiber construction projects with a focus...Contract workFor contractors- Program Manager Location: Charlotte, NC (Onsite from Day 1). Job Type: Contract (W2). Job Description &... ...with Program Delivery (Test Automation, Gen AI implementation, Data Strategy). Change Management and Adoption: Lead organizational change management for process,...Contract work
$82 - $85 per hour
...are working directly with the hiring team at a leading enterprise financial services organization to fill a Program Manager role focused on technology and workforce productivity... ...insights directly into each article, started with the help of AI. #J-18808-Ljbffr Matlen SilverContract workWork at office- **Time Migration Program Manager****Job Description**At Intapp, the Program Manager is responsible... ..., seasoned professional who is adept at leading large teams and strategic programs.**... ...resulting from scammers.*Intapp builds AI software to power the world’s top investment...For subcontractorWork at officeLocal areaWorldwideHome officeFlexible hours
- APM Terminals in Charlotte, NC is searching for a candidate to manage strategic AI-native product initiatives. This role blends program management with strategic product ownership to drive impactful initiatives. With 5-7 years of relevant experience, the ideal applicant...Temporary workFlexible hours
- K&L Gates in Charlotte, North Carolina is seeking an AI Program Manager to lead crucial technology initiatives and coordinate teams across engineering, data, and security. The ideal candidate has a background in project management and a thorough understanding of software...Remote job
- Maersk is seeking a strategic product and program leader to drive AI-native initiatives within Maersk Ground Freight. You will own a strategic backlog, translate market insights into scalable products and automate processes to accelerate growth and efficiency. You will...
- ...THE TEAM YOU WILL BE JOINING A leading commercial HVAC services platform with a large North American footprint, headquartered in... ...and opportunity for enterprise data transformation A data and AI strategy team building the foundation for better reporting, stronger...Local areaRemote work
$60k - $62k
MetroGreenscape is seeking a Landscape Field Manager in Charlotte, NC to drive contract maintenance retention and assist clients with their landscaping needs. The ideal candidate will have 2-5 years of landscape maintenance experience and the ability to manage a team while...Contract work$90 per hour
Strategic Staffing Solutions is seeking an AI Agent Architecture / Agent-to-Agent Protocol Specialist in Charlotte, NC. The ideal candidate will help design and develop AI solutions focused on agent workflows and prompt engineering. Responsibilities include designing scalable...Contract work$90 per hour
AI Agent Architecture / Agent-to-Agent Protocol Specialist Location: Charlotte, NC (Hybrid - 3 Days Onsite / 2 Days Remote) Duration:... ...and quality measurement approaches Support prompt lifecycle management and version control processes Improve AI response quality through...Contract workRemote work$155k - $175k
...Amerit Fleet Solutions , one of the leading fleet maintenance companies in the U.S.,... ...experienced, inspired and mission-driven AI Solutions Lead to join our growing team!... ...contributor role reporting to our Head of AI Programs. You will work at the intersection of...Weekly payFlexible hours$170k - $185k
...Oracle Cloud ERP Financials Lead | IBM Join to apply for the Oracle Cloud ERP Financials... ...to improve the hybrid cloud and AI journey for the most innovative and valuable... ...Payables, Accounts Receivables, Expenses, Cash Management, Fixed Assets). Design and build of...Full time- Criminal Investigator (Special Agent) - $40,000 Recruitment Incentive Join to apply for... ...Incentive role at U.S. Secret Service . Get AI-powered advice on this job and more... ...functions: Other, Information Technology, Management Industry: Law Enforcement #J-18808-Ljbffr...Full timeOverseas
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