Program Manager

About Us: At The Center, we’re confronting a crisis that’s quietly reshaping our world: the steady erosion of creativity. Generations of potential have already been lost, and the next is at even greater risk. That’s why we exist: to protect and nurture the imagination that drives human progress. We believe creativity isn’t just for artists; it’s for everyone, at every age, in every walk of life. It’s how we discover new possibilities, solve our greatest challenges, and find meaning in the moments that matter. At The Center, we’re creating a new kind of home; one that invites curiosity, welcomes courageous ideas, and makes space for bold thinking and playful exploration. Through immersive experiences, dynamic spaces, and inclusive systems, we empower people to express themselves fully and fearlessly. We’re rooted in community, but our reach is global, celebrating the spirit of our place while inviting the world to dream bigger with us. We’re a team that values imagination as much as impact. We take creative risks, think generously, lead with empathy, and steward every opportunity with integrity. Whether you’re a maker or a mentor, a late bloomer or just beginning, there’s a place here for you to grow, connect, and reimagine what’s possible. If you’re driven by purpose, fueled by curiosity, and ready to help shape a future where creativity thrives, we’d love for you to join us. Job Summary: The Center is seeking an experienced, organized, and results-driven Program Manager to join our team. The ideal candidate is a collaborative and detail-driven professional who can manage complex programs, coordinate across teams, and ensure the successful execution of assigned initiatives. This role is focused on delivering high-quality programs that align with The Center’s mission and established priorities, while tracking progress and outcomes that illustrate goals met. As Program Manager, you will work closely with internal teams and leadership to manage a defined portfolio of programs, supporting operational excellence and creative impact through strong project management, partner coordination, internal communication, and follow-through. This position requires a hands‑on, adaptable professional who can balance multiple priorities, communicate effectively with stakeholders and the internal team, and bring programs to life in a fast-paced, evolving environment. Duties/Responsibilities: Program Management & Execution- Manage and directly handle the planning, coordination, and execution of all programs within our youth and intergenerational programs. Manage program timelines, deliverables, and day-to-day logistics for programs; operating both pre- and post-start, ensuring alignment with leadership priorities and established quality standards. This includes establishing program plans and curricula that will meet the goal, creating the run of show for each program, creative assets to support them, and anything else tasked for the execution of our youth and intergenerational programming. Program Operations & Budget Management- Manage program-level budgets for youth and intergenerational initiatives, tracking expenses and saving money where possible, monitoring resource allocation, and overall ensuring programs operate within approved financial parameters. Coordinate operational needs, vendors, and facilitators to support seamless program delivery. Accountability & Goal Alignment- Execute youth and intergenerational programs in alignment with leadership-established goals, priorities, and expectations. Maintain accountability for achieving defined program objectives, timelines, and performance benchmarks. Proactively communicate program progress, risks, and support needs, and maintain accurate, real-time updates within program management platforms and systems to ensure leadership has clear visibility into program status. Program Coordination & Cross-Functional Collaboration- Work closely with internal teams, including Development and Marketing, to support program implementation, promotion, and funding alignment. Collaborate with Development to assist with sponsorship fulfillment, partner coordination, and program-related grant and metric requirements as needed. Community Engagement & Program Partnerships- Support and maintain relationships with artists, facilitators, educators, wellness practitioners, and community partners involved in Creative Reset programming. Serve as a primary point of contact for program partners and coordinate participation and logistics. Program Quality, Innovation & Continuous Improvement- Identify opportunities to enhance participant experience, mission effectiveness, operational efficiency, and program impact within youth and intergenerational programs. Stay informed on trends in wellness, creativity, workplace culture, and overall opportunities to help adults retap and redevelop their innate creativity to help ensure programming remains relevant, engaging, and effective. Program Performance & Impact Tracking- Collect and manage program data, participant feedback, and outcomes related to youth and intergenerational initiatives. Track performance against KPIs and leadership-defined goals, and contribute insights to support continuous improvement and reporting needs. Education and Experience: Bachelor’s degree in Education, Arts Administration, Nonprofit Management, or a related field (or equivalent relevant experience). Minimum 4 years of experience managing programs or educational initiatives in a nonprofit, arts, or youth-focused organization. Strong interpersonal and communication skills: comfortable interacting with children, teens, parents, facilitators, partners, and vendors. Ability to work flexible hours, including occasional evenings/weekends. Commitment to The Center’s mission of making creativity accessible to all. Preferred: Experience working with youth (ages 6-18) and/or intergenerational programs. Experience in budgeting and financial tracking in a nonprofit context. Experience in arts, creative industries, or educational programming design. Knowledge of South Florida community resources, venues, and working with diverse populations. Key Qualities and Expectations: Creative Leadership: Demonstrated experience in a creative leadership role, with the ability to inspire and guide a team. Visionary Mindset : Innovative approach to the way programming is executed. Strong conceptual thinking and creative problem-solving abilities, and a keen eye for detail. Professionalism & Presence: Maintains a polished, professional demeanor at all times, representing The Center with integrity and warmth. Treats guests, donors, participants, vendors, and team members with kindness and respect while supporting a welcoming and inclusive environment. Communication: Excellent verbal and written communication skills, with the ability to articulate design concepts and collaborate effectively with diverse teams. Adaptability: Ability to thrive in a fast-paced, dynamic environment, balancing multiple projects and deadlines Collaborate: Have an incredible ability to work with others with different skill sets, experience, and knowledge of programming. What We Offer: Dynamic Work Environment: Join a passionate and creative team committed to making a difference through innovative design. Professional Growth: Opportunities for continuous learning, professional development, and career advancement. Impactful Projects: Be part of visionary projects that have a significant impact on our organization and the communities we serve. Energizing Culture : Collaborate with imaginative, driven colleagues in an environment that thrives on bold ideas, creativity, and collective energy. Comprehensive benefits: Feel at ease with health, vision, and dental insurances, 401(k), long- and short-term disability, and life insurance—because your well-being matters to us. Fun: We are an incredibly vibrant and fun team #J-18808-Ljbffr The Center