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Remote IT Help Desk Specialist

Talentoma

Talentoma is seeking a fully remote Help Desk Agent to support users from a dedicated home workspace within Michigan. The role handles tickets, email, chat, and calls, resolving routine issues and guiding users to resolution with clear notes. Expect a 40-hour week, varying shifts, and collaboration with IT specialists. Responsibilities include monitoring inquiries via Freshservice and RingCentral, remote guidance with AnyDesk, and ensuring users understand next steps. #J-18808-Ljbffr

Vacancy posted 3 days ago
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