Business Development and Relationship Manager - Gallo Mechanical Services

Business Development & Relationship Manager

Gallo Mechanical Services is seeking a dynamic and skilled Business Development & Relationship Manager to join our team. As a Business Development & Relationship Manager, you will have sales goals focused on prospecting, qualifying, managing, upselling, and closing new sales opportunities. You will be responsible for working directly with building owners and/or facilities directors to maximize account penetration and customer retention. You will leverage your knowledge to be a strong consultative partner to propose HVAC, Plumbing and controls system related solutions for customer problems, including financial and performance-based considerations.

Responsibilities:

• Sells services within the GMS portfolio: HVAC, Plumbing & Controls.
• Develops accounts based on comprehensive understanding of customer needs, financial planning and bid process for projects, T&M and maintenance.
• Meets established sales quotas and revenue goals by selling, marketing, and promoting services to new customers and additional sales to existing customers.
• Prospects for new accounts, follows up on sales leads, and maintains relationships with customers within a specified geographical territory or region.
• Pursues customers/accounts by utilizing personal knowledge, internal specialists, vendor representatives, and other available sources.
• Establishes and maintains customer relationships. Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.
• Works with sales support staff to establish communication pathways with the customer to ensure sales opportunities.
• Develops services quotations, finalizes contracts, and provides continuous follow up throughout the completion of the sales cycle.
• Gathers and reports to management, information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets. Evaluates product/service marketability from customer's needs prospective.
• Produces sales reports for management by monitoring, analyzing and communicating sales data.
• Participates in business unit sales meetings, supports teammates and business unit with best practices, embraces culture of "Family, Service, Performance."

Ideal Qualifications:

• Bachelor's degree in engineering, business or related discipline preferred
• The ideal candidate will have a minimum of 5 years of full cycle solution sales experience.
• Experience in HVAC, Plumbing, and Building Automation systems as well as related service agreements is preferred.
• Must have strong presentation skills and demonstrated experience pricing systems for customers
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations

Ideal Experience:

• Qualified applicants must be customer oriented and motivated with excellent oral and written communication skills.
• Strong leadership, problem solving and organizational skills and ability to prioritize and manage multiple tasks and deadlines.
• Experience delivering services offerings and ability to keep abreast of technology trends and how the apply to real world projects.
• Formal presentation skills within both large and small group settings.
• Strong negotiation skills with ability to influence and drive decisions to finalize the sale.
• Ability to exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs.
• Excellent attendance and the ability to meet deadlines.

Gallo Mechanical Services is an affiliated company with Gallo Mechanical, a top-tier mechanical construction and service provider headquartered in Louisiana, with offices in the Charlotte and Raleigh NC area. Gallo Mechanical LLC is built on a bedrock foundation of dedication to family, service and performance. The company, a 75-year locally-grown family operation, is deeply invested in finding the best way to both serve and grow the community in which they live and work. The mission of Gallo Mechanical Services is to provide facility owners premium post-construction service and warranty support throughout the lifecycle of their facilities.

Gallo Mechanical Services is proud to be an equal opportunity employer and is committed to administering personnel actions, including hiring, training, promoting and compensating its employees, without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.