Account Manager - Trailer Tow Connectors

Job Description

Job Description

In order to support our sales growth, GHSP is currently seeking a Account Manager for Trailer Tow Connectors. Integrated within the Customer Business Unit, the Account Manager is responsible for the sales development of the assigned portfolio of technologies for Trailer Tow Connectors. This position is accountable for building key relationships and supporting the account strategy and business plan. The ideal candidate will understand trailer tow technologies and interface with customer purchasing and engineering to identify opportunities and solutions.

What's the Job

Areas of responsibility for the Account Manager include:

• Develop and execute a robust, customer specific strategy that aligns with the North American Sales strategy, focusing on future company product line plans and technology roadmaps.
• Build powerful, genuine, intimate relationships within all areas of our customers to position the Company as the technology leader in its chosen product lines.
• Communicate with our customers with integrity and immediacy, building trust and creating an obligation to do the same in return – earning confidence and trust
• Communicate our desires for new programs and product lines, and gain alignment / acceptance with our customers to grow our Company in those ways, achieving a win-win balance between our Company and our customer’s expectations
• Work closely with Company Engineering and Procurement to discern and drive the competitiveness of existing and new products and technologies as well as identify target contacts and programs to pursue.
• Communicate the voice of the customer internally and align the Company in support of doing what is needed to develop and grow the account profitably and responsibly
• Be adept at using market-based tools (IHS, CRMs, etc.), customer feedback and guidance to determine the key programs and potential vehicle / Powertrain opportunity path to target for Company growth

• Lead and manage the customer account as if it were your own business, understanding the key financials, developing the sales walk, the strategy to present it, and to gain customer acceptance
• Negotiate piece price, tooling, and timing - be capable of understanding internal financial cost breakdowns and converting them into external customer sales breakdowns in a way that maintains or grows customer profitability and customer account
• Enter and manage customer RFQ opportunities in our internal systems(s), from pre-quote actions through eventual award and program initiation
• Fluctuate from leader to supporter, etc. as needed when dealing with crisis, quality, engineering, manufacturing, or other potential business situations that require different forms of leadership and team support
• Be comfortable and capable to manage within customer portals and websites or key Company and customer information
• Develop strong internal relationships with senior levels and manufacturing locations to get what is needed done and done well – strong follow up of open issues to closure
• Maintain and be able to manage most day to day internal and external issues that arise – be self-sufficient as much as possible, but ask for help and elevate when necessary
• Experience and capabilities negotiating / managing material linking, packaging system size and pricing, vendor tooling audits, capacity studies & planning, change management, commercial launch support, obsolescence and cancellation claims, warranty analysis, long-lead funding, piece price and tooling bump charts, web-quote submissions, etc.

What You'll Bring

• Bachelor’s Degree in Engineering, Business, Finance or Marketing
• 5+ years of experience in leading and selling high-engineered technologies within a domestic OEM large customer account, experience in our core commodities is desired
• Manufacturing experience in operations, logistics, etc. is desired
• Strong communication skills with influence, allowing the development of impactful relationships with customers, senior leaders, peers, and team members
• Excellent verbal and written skills, strong Excel-based and PowerPoint skills
• Ability to drive accountability and high levels of performance throughout the organization
• Strong analytical capability to support the development of a customer specific strategy and to enable effective interaction with customer and team in areas of cost development and technical selling
• Organized, systematic approach to work, juggling urgent and important issues and timing commitments
• Professional and high-integrity presence

What You’ll Get

Great people and great teams produce great outcomes for our customers and the communities where we do business. Joining the GHSP team, you’ll get:

• Competitive salary and benefits package
• An opportunity to work with team members who are driven by our four core values:
  • Earn Trust
  • Learn By Doing
  • Work Together
  • Steward Our Legacy
• Family health insurance (medical, dental, vision)
• 401(k) with company match
• Employee Assistance Program
• Tuition Reimbursement
• Opportunity to grow your career at a company committed to looking internally to fill open roles

Diversity Statement

GHSP’s approach to Diversity, Equity, and Inclusion starts with recognition that all employees have unique differences.  This uniqueness creates strength if we embrace the lived experiences and help employees bring their authentic self to work every day.  We want all employees to work in an environment that is safe, respected and empowering.  As we welcome one another’s differences, we have an incredible opportunity to strengthen our company culture while continuing to foster innovative thinking.