Community Manager

Job Description

Job Description

Community Manager
Phoenix, AZ
$50,000–$55,000 / year + bonus

OVERVIEW
A manufactured housing operator is hiring a Community Manager to run two communities in the Phoenix metro area — roughly 300 home sites combined. This is closer to running a small business than managing a property: you'll own the P&L, lead the on-site team, work hand-in-hand with the dedicated sales team to keep homes moving, and be the person residents and ownership both count on to keep things running well.

WHAT YOU'LL DO

• Run your communities like they're your own business — own the numbers, lead and coach your on-site team, and set the tone around collaboration, accountability, and follow-through
• Partner closely with the on-site sales team, keeping homes show-ready and clearing whatever's in the way of a sale
• Own your communities' occupancy, NOI, and collections numbers — manage budgets and keep a close eye on vendor and staff spending
• Handle rent billing and collections, including legal notices and payment agreements, in line with state law and Fair Housing
• Facilitate the paperwork whenever a resident-owned home changes hands — applications, lease signing, all of it
• Keep curb appeal where it needs to be — manage grounds vendors and walk the mystery-shop checklist
• Flag capital project needs and property risks to your Regional VP, then coordinate vendor logistics and site access once work's approved
• Oversee home readiness — final walkthroughs, punch lists, and clean turnovers so homes are truly ready to sell
• Build resident relationships that actually stick — respond fast, keep ledgers and billing accurate, and close out work orders within 48 hours

WHY YOU MATTER
Two communities and hundreds of households are counting on you to run things well. Residents who feel looked after stick around, and that's what keeps occupancy, NOI, and the whole community healthy. This isn't a job you can phone in — the numbers follow directly from how well you lead your team and treat the people who live there.

WHAT IT TAKES

• 3+ years of leadership experience — from property management, sales, skilled trades, hospitality, the military, or running your own business. Manufactured housing experience is welcome, but not required
• A track record of real results — you can point to numbers you moved, not just duties you held
• Comfortable owning a P&L: NOI, occupancy, collections, and expense management
• A self-starter who takes initiative and solves problems directly rather than waiting to be told
• A real coach — someone who sets goals, gives regular feedback, and gets a small team rowing in the same direction
• Working knowledge of Fair Housing Standards and state landlord-tenant law, or the ability to get there fast
• Comfortable managing vendors — landscaping, capital projects, maintenance — and holding them to a standard
• Strong organizational skills — ledgers, billing, and work orders don't fall through the cracks on your watch
• A genuine care for the resident experience, not just the numbers behind it

THE PERKS!

• Base salary of $50,000–$55,000/year, plus quarterly bonus potential up to $4,500 (up to $18,000/year) tied to NOI and delinquency performance
• Medical coverage (Aetna PPO or HDHP, with Garner reimbursement and HSA options)
• Dental and vision through Unum
• Employer-paid $25,000 life and AD&D insurance
• 401(k) with a 6% company match
• Generous PTO and paid holidays