HOA Community Association Manager

About City Property Management

City Property Management is an Arizona company thats been providing exceptional HOA management services since 1979. With over 40 years of experience and 150 full-time employees we pair the stability of an established locally led company with ongoing investment in technology and people. Our mission is simple: provide the best experience in community management.

Join Our Growing Team

Were always looking to add exceptional Community Managers to our growing team. If youre a skilled property management professional ready to make a real impact - or if youve become frustrated with the challenges common in this industry - we offer something different: a supportive environment where professional standards matter and your expertise is valued.

The Role

As a HOA Community Association Manager youll be responsible for the comprehensive management of residential communities throughout Maricopa County. This is demanding strategic work that requires someone who can handle everything from financial oversight to board relations while maintaining exceptional service delivery. This is a field-based role: youll be on your communities properties regularly for inspections board meetings and vendor walks. Your first 90 days are in the office for training. After that youll split your time between your communities and handling office work from home between site visits. Because this role is on property so often you must live in Maricopa County.

What Youll Do

Records and Compliance Management

• Maintain all corporate records of the Association including minutes and board actions in compliance with Arizona Statutes
• Research and educate boards on existing new and proposed legislation regarding associations
• Develop and implement policies as directed by the Board and CPMC

Financial Management

• Review and verify monthly financial reports for accuracy
• Monitor and direct collection activities
• Verify approve and code invoices regularly
• Research and prepare annual budgets working with vendors to ensure accurate projections
• Evaluate and make recommendations for reserve expenditures

Vendor and Contract Management

• Act as primary point of contact for all contracted vendors and service providers
• Prepare bid specifications solicit bids and make recommendations for community work
• Inspect and verify contractor performance and adherence to specifications
• Approve completed projects before final payment disbursement

Community Operations

• Conduct regular community inspections to evaluate compliance with governing documents
• Issue notices to owners and tenants regarding violations
• Plan budget execute and attend community events
• Take proactive approach to identify and address future community needs
• Research create and distribute educational communications via newsletters website and email

Meeting and Board Management

• Schedule organize and facilitate annual board and special meetings
• Provide professional guidance and leadership during meetings
• Present thoroughly researched information for board decision-making
• Act as liaison between Board committees and homeowners
• Attend all required staff meetings legal seminars and CPMC functions

Customer Service and Communication

• Maintain high level of customer service with homeowners and vendors
• Respond to inquiries within 24 hours
• Create and distribute regular community communications
• Build and maintain positive relationships with board members residents and contractors

Strategic Planning

• Develop and implement long-term strategic plans with associations
• Anticipate problems and provide proactive solutions
• Monitor and plan for future reserve expenditures
• Coordinate with all CPMC departments to fulfill contractual obligations

What Were Looking For

Required Qualifications:

• 3 years of management experience (property community association retail hospitality or similar) with responsibility for people budgets or client relationships
• Strong financial management and budgeting skills
• Excellent verbal and written communication abilities
• Must reside in Maricopa County (or relocate before your start date)
• Available to work in the office full-time for the first 90 days of training
• Ability to work some evenings and weekends for board meetings and events
• Strong organizational and time management skills

Preferred:

• Certified Arizona Association Manager (CAAM) certification (well fund certification for the right candidate)
• Experience managing HOA communities in Arizona
• Knowledge of Arizona HOA laws and regulations
• Comfortable learning new software systems

Physical Requirements:

• Ability to walk properties for regular inspections
• Capability to lift up to 20-30 pounds
• Valid drivers license and ability to travel frequently between assigned communities for inspections meetings and vendor walks

New to HOA management Strong candidates may start as an Assistant Community Manager while building toward their own portfolio. Our hiring process includes online assessments.

Why Youll Love Working Here

• Established and locally led: 40 years in Arizona with the same leadership team guiding the company
• Professional development investment: Well fund your CAAM certification and provide ongoing professional development assistance
• Comprehensive training: Thorough supportive onboarding process that sets you up for success
• Flexible workday: After in-office training (approximately 90 days) handle office work from home between inspections meetings and site visits
• Direct access: Youll work closely with leadership and your voice is heard
• Better tools less admin: Were investing in technology including AI in our CityCync platform to cut busywork so you can focus on your communities
• Supportive team environment: Genuinely collaborative colleagues who maintain high professional standards
• Industry stability: Join a company thats weathered decades of industry changes and continues to thrive

Benefits Package

• Health dental and life insurance
• 401(k) with company matching
• Health savings account
• Employee assistance program
• Flexible schedule options
• Professional development assistance (including CAAM certification funding)
• Employee referral program
• Paid time off

Compensation

• Position: Full-time salaried with benefits
• Salary: $65000 - 85000 / year (based on experience)
• Schedule: Flexible with some evenings/weekends required for meetings and events

Ready to Join Our Team

If youre looking for a community management role where professionalism matters and your expertise is valued wed love to hear from you. Whether youre an experienced CM seeking a better environment or ready to take the next step in your property management career apply today to become part of the City Property Management team.

Our Core Values: Professionalism Engagement Knowledge Humility Client Centric Trust Flexibility Teamwork Diligent Fun Fair & Respectful

City Property Management is an equal opportunity employer. We provide reasonable accommodations for individuals with disabilities. Employment is at-will in accordance with state law.

Required Experience:

Manager