HRBP Manager

Job Summary

The Manager, HR Business Partner serves as a strategic HR partner to business leaders, helping translate business priorities into people strategies that drive performance, engagement, organizational effectiveness, and talent outcomes.

This role requires a strong understanding of both the business and HR, with the ability to move seamlessly between strategic thinking and execution. The successful candidate is comfortable operating in a fast-paced environment, managing competing priorities, and navigating ambiguity while maintaining a high level of judgment and responsiveness.

Duties and Responsibilities

• Build trusted relationships with leaders and serve as a credible thought partner on people, talent, organizational, and leadership matters.
• Develop a strong understanding of the business, its strategy, operating environment, and key priorities to proactively identify people implications and opportunities.
• Translate business priorities into practical HR strategies and actions that improve organizational and individual performance.
• Partner on talent planning, succession, performance management, career development, and organizational effectiveness.
• Facilitate meaningful talent discussions and help leaders identify critical talent, development priorities, and organizational capability needs.
• Coach leaders to strengthen their effectiveness, accountability, and ability to lead and develop their teams.
• Use data, insights, and business context to identify opportunities to improve team effectiveness and employee experience.
• Apply sound HR judgment and knowledge of policy and employment practices to complex situations.
• Support the execution of core HR processes and initiatives, ensuring they are delivered effectively and with a strong employee and leader experience.
• Manage multiple priorities and deadlines with a high degree of organization, urgency, and follow-through.
• Know when to leverage HR colleagues and Centers of Excellence, while maintaining ownership of the overall business outcome.

Education, Experience & Certifications

• Must have 5+ years of experience in Human Resources role
• Bachelor's Degree required
• Experience in QSR or Retail highly preferred

• Demonstrated experience partnering with and influencing leaders at multiple levels of an organization
• Strong knowledge of core HR practices, including talent acquisition, talent management, performance management, compensation, and employee relations
• Demonstrated ability to exercise sound judgment and navigate sensitive or complex situations with discretion
• Excellent written, verbal, interpersonal, and influencing skills
• Ability to operate effectively in a fast-paced, changing environment with multiple competing priorities

Our Values

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
• INNOVATE TO WIN - We champion and challenge for a better way in all we do
• HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
• RESULTS DRIVEN - We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
• BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.