Solutions Engineer (Pre-Sales) (m/f/d)
DC SMARTER
About DC Smarter
At DC Smarter, we're changing how IT infrastructure is managed in the field.
Our solution, DC Vision® , combines Artificial Intelligence (AI), Augmented Reality (AR), and Digital Twin technology to help organizations manage their physical IT infrastructure more efficiently. We bring infrastructure information directly to the people working with it, making everyday operations smarter, faster, and more reliable. As an innovative technology company, we believe in challenging traditional approaches, exploring new possibilities, and turning complex problems into practical solutions.
We're now looking for a Solutions Engineer (Pre-Sales) to help us expand our presence in the United States.
The Role
Are you passionate about technology, curious about how things work, and excited by the opportunity to introduce innovative solutions to customers? We're looking for a self-driven, technically versatile Solutions Engineer who enjoys working with people as much as working with technology.
In this role, you'll be the technical face of DC Smarter in the U.S. market. You'll engage directly with customers, demonstrate the capabilities of DC Vision, support our partners in their sales activities, and help organizations discover new ways to manage their IT infrastructure.
You'll also play an important role in connecting the market with our Product team, sharing customer insights, identifying opportunities for improvement, and contributing ideas that help shape the future of DC Vision. This is an opportunity for someone who enjoys taking ownership, thinking outside the box, and making a real impact in a growing technology company.
What You'll Do
Customer Engagement & Solution Demonstrations
- Meet with prospective and existing customers to understand their technical environments, operational challenges, and business needs.
- Deliver engaging product presentations, live demonstrations, and technical workshops showcasing DC Vision.
- Translate complex technical capabilities into clear, practical benefits for different audiences.
- Identify customer use cases and demonstrate how innovative technologies can address real operational challenges.
- Support technical discussions, solution evaluations, and proof-of-concept activities.
Partner & Sales Support
- Work closely with our technology and channel partners to support joint sales opportunities across the U.S. market.
- Provide technical expertise during partner-led customer meetings, presentations, and demonstrations.
- Help partners understand and confidently communicate the capabilities and value of DC Vision.
- Collaborate with internal sales and business development teams to advance customer opportunities.
Product Collaboration & Innovation
- Work closely with our Product and Engineering teams to share customer feedback, technical requirements, and market insights.
- Identify potential product improvements, new features, and emerging customer needs.
- Communicate feature requests and help prioritize opportunities based on real-world use cases.
- Stay up to date with product developments and continuously explore new ways to demonstrate and apply our technology.
Industry Presence & Market Development
- Represent DC Smarter at industry events, trade shows, partner meetings, and technology conferences.
- Build relationships with customers, partners, and industry professionals.
- Actively contribute to growing awareness and adoption of DC Vision in the U.S. market.
What We're Looking For
- Broad technical knowledge: A solid understanding of IT infrastructure, enterprise software, networking, or related technologies. You don't need to know everything, but you should be comfortable exploring unfamiliar technical topics.
- Strong communication skills: The ability to explain technical concepts clearly, deliver compelling presentations, and engage confidently with both technical and business audiences.
- Independent and self-organized: Someone who takes ownership, manages priorities effectively, and thrives in a remote environment.
- Natural problem solver: You enjoy challenges, question conventional approaches, and aren't afraid to explore unconventional solutions.
- Curious and technology-driven: You're genuinely excited about cutting-edge technologies such as AI, AR, and Digital Twins and eager to explore their real-world applications.
- Customer-oriented mindset: You enjoy listening, understanding challenges, and helping people find practical solutions.
- Collaborative attitude: You're comfortable working across teams, cultures, and time zones in an international environment.
- Willingness to travel: You're happy to meet customers and partners in person and represent DC Smarter at industry events throughout the U.S.
Nice to Have
- Experience in technical pre-sales, solutions engineering, technical consulting, or a similar customer-facing role.
- Familiarity with data centers, IT asset management, DCIM, CMDB, or IT infrastructure operations.
- Experience conducting software demonstrations or supporting technical sales processes.
- Experience working with technology partners, system integrators, or enterprise customers.
- Exposure to AI, AR, mobile enterprise applications, or emerging technologies.
We value curiosity, initiative, and the ability to learn just as much as experience with a specific technology.
Why Join DC Smarter?
- Work with innovative technology: Be part of bringing AI, AR, and Digital Twin technology into real-world IT operations.
- Make a visible impact: Your ideas, customer insights, and feedback will directly contribute to the evolution of our product.
- Take ownership: Enjoy the flexibility to organize your work, develop customer relationships, and take initiative.
- Be part of an international team: Collaborate with passionate colleagues across business, product, and engineering.
- Help build something: Play an active role in expanding DC Smarter's presence in the United States.
- Keep learning: Explore new technologies, tackle interesting challenges, and continuously expand your technical knowledge.
Ready to Shape the Future of IT Infrastructure Operations?
If you're someone who loves technology, enjoys working with people, and believes that the best solutions often come from thinking differently, we'd love to hear from you.
Join DC Smarter and help us bring the next generation of IT infrastructure management to the field.
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