Retail Sales Associate

Job Title: Retail Sales Associate

Department: Retail

Reports To: Director, Retail

Summary of Position

The Retail Sales Associate has the opportunity to develop great relationships with our repeat customers in addition to informing the first-time customer of everything we have to offer. The Retail Sales Associate is responsible for enhancing customer experience and sales generation in the following areas:

Responsibilities

• Providing excellent customer service to all guests
• Assisting guests with buying decisions while driving retail store revenue by making recommendations for complementary products and accessories
• Performing skate sharpening and completing general skate and equipment repairs including changing skate blades and cutting hockey sticks.
• Maintaining the appearance of the shop - merchandising new products, cleaning, and performing housekeeping duties throughout the shift.
• Monitoring the inventory and assisting with regular inventory counts
• Attending product knowledge sessions and regular staff meetings both in person and online as requested
• Complete guest transactions using POS (Point of Sale) register system.
• Other duties as assigned

Qualifications

• Sales Experience Preferred; Sports/Retail Sales Experience Preferred
• Playing experience in Hockey or Figure Skating preferred
• Knowledge of Hockey and/or figure skating equipment preferred
• High School Diploma Preferred
• Strong verbal and written communication skills
• Professional appearance and presentation
• Comfortable working in a fast-paced environment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.