Senior/Executive Assistant

Senior/Executive Assistant

Location: Austin, TX - Hybrid

We are looking for a Senior and more Junior Executive Assistant to serve as a trusted partner to The Company's

C-Suite leadership. This highly visible role goes beyond traditional administrative support—you will act as a strategic right hand to senior executives, lead Executive Assistants, and lead/partner with the Office Manager to ensure seamless operations across the organization. The ideal candidate is proactive, anticipates needs before they arise, thrives in a fast-paced environment, and brings strong judgment, discretion, and executive presence to every interaction.

What you'll do:

Executive Support & Strategic Partnership

• Serve as the primary point of contact for C-Suite executives, managing complex calendars, travel logistics, and communications with a high degree of autonomy and professionalism
• Anticipate executive needs and proactively resolve issues before they escalate, enabling leadership to operate at peak effectiveness
• Prepare and coordinate executive-level materials including agendas, briefings, presentations, and correspondence
• Exercise sound judgment and discretion when handling confidential, sensitive, or time-critical information
• Build and maintain trusted relationships with internal stakeholders, board members, and external partners on behalf of executives

Team Leadership for Sr Role

• Directly lead and mentor a junior Executive Assistant, providing day-to-day guidance, prioritization support, and professional development coaching
• Partner closely with the Office Manager to ensure alignment on office operations, events, and administrative workflows
• Serve as an escalation point for administrative issues and ensure high-quality, consistent output across the support team
• Model a proactive, solutions-oriented mindset and set the standard for execution excellence

Operational Excellence

• Coordinate high-priority cross-functional projects, special initiatives, and executive offsites from planning through execution
• Manage and track key commitments, deadlines, and follow-ups on behalf of the executive team
• Continuously identify opportunities to improve administrative workflows, tools, and processes for greater efficiency and impact
• Leverage AI tools and modern productivity platforms to streamline communications, scheduling, and task management

What you'll bring Sr Role:

• Bachelor’s degree preferred; equivalent experience considered
• 5+ years of executive assistant experience supporting C-Suite or senior leadership, ideally in a technology or SaaS environment
• Demonstrated experience leading or mentoring other administrative professionals
• Exceptional organizational skills with the ability to manage multiple competing priorities without losing attention to detail
• Strong written and verbal communication skills with executive-level polish
• High degree of discretion and integrity when handling confidential information
• Proactive, self-directed problem-solver who anticipates needs rather than waiting to be asked
• Comfortable operating with ambiguity and adapting quickly in a dynamic, high-growth environment
• Proficient with Microsoft Office Suite, and modern productivity and AI tools
• Experience with project coordination, event planning, or cross-functional operations is a plus

What you'll bring Jr Role:

• High school diploma required; associate’s or bachelor’s degree preferred
• 2+ years of experience in an administrative, executive assistant, or office coordinator role
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously
• Excellent written and verbal communication skills
• Proficient with Windows, Microsoft Office Suite, and Adobe Acrobat
• Comfortable with digital tools and eager to learn new platforms including AI-enabled productivity tools
• Collaborative team player who also works well independently
• Discretion and professionalism when handling sensitive or confidential information
• Positive, proactive attitude with a strong sense of ownership and follow-through

Why This Role:

• Operate at the center of The Company's executive leadership team, with direct visibility into company strategy and decision-making
• Build and lead a high-performing administrative team, shaping how support functions operate at scale
• Work in an AI-forward environment with access to modern tools that amplify your efficiency and impact
• Play a meaningful role in a mission-driven company helping communities and organizations thrive

Benefits:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Non-Exempt employees have a generous accrual policy

Inclusion and Diversity: The Company is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. The Company does not make hiring or employment decisions based on race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

The Company provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.